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Industry Trends

Explore articles that look at trends and topics relating to CRM.

Beyond Email: Exploring the future of sales communication
Beyond Email: Exploring the future of sales communication

Discover how the future of sales communication is evolving beyond email with real-time collaboration, AI-driven tools, and data-powered personalization. Learn how Maximizer’s Microsoft integrations are leading the way for smarter, more efficient sales teams.

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What Is The New Customer Journey? (And How to Master It)
What Is The New Customer Journey? (And How to Master It)

So, this week we address a fundamental question: what is the New Customer Journey and why is it so important?
Ultimately, it is about understanding your customers in the digital age. It’s about adapting to the changing way that they are behaving, and it’s about your company acknowledging that the journey they take from initial interest in your products and services to the point of purchase has changed radically in the last five years.

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