MAXIMIZER TRAINING ACADEMY
CRM Training Classes
For Wealth Advisors and Administrators
Maximizer 302 – Working in Outlook and Maximizer for Canaccord
June 11 @ 10:00 AM - 11:00 AM EDT

Maximizer 302 focuses on integrating Maximizer CRM with Microsoft Outlook to help Canaccord advisory teams work seamlessly between email communication and CRM activity management.
Participants will learn how to save important communications, create leads, manage tasks, and access Maximizer information directly from Outlook.
Duration: 50 Minutes
Prerequisite:
Maximizer 101 – Foundations of Maximizer CRM for Canaccord
Maximizer 201 – Relationship Management Essentials for Canaccord
Agenda:
Maximizer & Outlook Integration
- Logging in to Maximizer from Outlook
- Understanding the Outlook integration interface
Managing Emails & Activities
- Saving emails to Maximizer
- Creating Leads from email communications
- Adding notes and call logs
- Creating and assigning tasks
- Scheduling appointments
Managing Records in Outlook
- Viewing record summaries and timelines
- Reviewing record details
- Editing records directly from Outlook
Maximizer 201 – Relationship Management Essentials
This class is restricted to Canaccord Genuity Maximizer users.
