MAXIMIZER TRAINING ACADEMY
CRM Training Classes
For administrators, end-users, and sales leaders
New Product Enhancements – Zoom & Microsoft Teams Calling Integrations
April 2 @ 11:00 AM - 11:30 AM EDT

Program Overview – Awareness
This Awareness session equips Sales and Success teams to confidently position Maximizer’s native communication integrations as productivity, compliance, and documentation accelerators. Participants will learn how to translate automated call capture, transcripts, and AI-generated summaries into compelling value conversations that drive adoption, efficiency, and audit-readiness.
What You’ll Learn
Zoom Integration
- How the native integration with Zoom automatically captures transcripts, summaries, recording links, and follow-up details directly in Maximizer
- How automatic call documentation reduces manual effort and improves CRM data completeness
- How linking meeting insights to the correct contacts and opportunities strengthens pipeline visibility
- How to position this integration as a compliance and audit-readiness enhancer
- How to set expectations around phased enhancements, including advanced AI summaries and automated task creation in future releases
Microsoft Teams Calling Integration
- How the native integration with Microsoft Teams Calling automatically logs calls within Maximizer
- How transcripts and AI-powered summaries improve documentation quality and data accuracy
- How secure storage and automatic record association support compliance requirements
- How to position this as a workflow simplification tool for advisors already operating within the Microsoft ecosystem
- How to frame upcoming enhancements, including Copilot-powered summaries and action item capture
Awareness Requirements
This is a non-certifiable Enablement session. However, to demonstrate awareness in this topic you must:
- Attend and actively participate in the session
- Pass the knowledge check with a minimum score of 80%
Who Should Attend
This program is required for all client-facing Sales and Success team members to ensure consistent messaging, stronger discovery conversations, and clear articulation of our integration advantage in competitive opportunities.
