Note: Microsoft Windows Vista Home/Home Premium, and Windows 7 Home Premium are not supported in a network environment when logging into a domain is required. Refer to your Microsoft documentation for details on how to set up networking in a workgroup environment.
Maximizer components for Microsoft Internet Information Services are not supported on any Windows XP-based, Windows Vista-based, Windows 7-based, Windows 8-based computers, Windows 10-based computers.
It’s recommended that you install Maximizer on a drive formatted as an NTFS file system. If you want to install Maximizer on a FAT32 file system, you should first convert the drive to an NTFS file system.
Both 32-bit and 64-bit edition of Microsoft Windows and Microsoft Windows Server are supported. It’s recommended that you install the latest updates for the operating systems.
*Maximizer CRM 2015 R2 Web Access is not supported for use with the Microsoft Edge web browser
**Windows RT is not supported for Maximizer CRM Windows Access.
Both 32-bit and 64-bit editions are supported. It’s recommended to install the latest updates for the database applications.
Group edition can only use SQL Server Express edition.
It’s recommended to install the latest updates for Microsoft Office.
SMTP Server provided with Gmail is not supported. Integration is not supported on Mac O/S.
*The 32-bit version of Outlook is supported for use with Maximizer CRM Windows Access; both the 32-bit and 64-bit versions of Outlook are supported by Maximizer CRM Web Access.
**MaxExchange email transport not supported with Outlook 2010. Integration not supported with Outlook “Click to Run” Version. You may experience some problems when using the off-line mode of Outlook 2010.
***Ensure that you have the latest updates to Office 2013 installed before attempting to use email functionality in Maximizer Windows Access. You may experience some problems when using the off-line mode of Outlook 2013. MaxExchange email transport not supported with Outlook 2013.
Both 32-bit and 64-bit editions are supported. It’s recommended to install the latest updates for Microsoft Office.
*Integration not supported with Office “Click to Run” Version.
*Microsoft Word Integration and Advanced Export to Excel are not supported in Maximizer Web Access.
**Microsoft Word Integration, Outlook Integration and Advanced Export to Excel are not supported.
*Supported with only one mail store
*When viewing reports created by Crystal Reports 2008/2011, some features used in the report may not be supported.
Feature/Product Deprecation Notice
The following products/features are set for deprecation and will be discontinued in the next release of Maximizer CRM. During the deprecation period, the product/feature is fully supported within the product, and technical support is available unless specified otherwise:
The following products/features are discontinued in Maximizer CRM 2015 and are no longer supported:
View all the discontinued products.