CUSTOMER SUPPORT FOR MAXIMIZER CRM LIVE (CLOUD)

• Microsoft Outlook 2013, 2016, 2019
• Microsoft Outlook for Office 365 (Desktop Version)
• Microsoft Outlook for Office 365 (Web Version)*
• Microsoft Word 2013, 2016
• Microsoft Word for Office 365 (Desktop Version)
• Microsoft Excel 2013, 2016
• Microsoft Excel for Office 365 (Desktop Version)

It’s recommended to install the latest updates for Microsoft Office. Word support requires Maximizer CRM Live Word Integration Add-on. Outlook support requires Maximizer CRM Live Outlook Integration Add-on. The 32-bit and 64-bit versions of Word and Outlook are supported. Integration is not supported on Mac O/S.

Excel 2013 or 2016 is required to use Maximizer Connect for Excel Quote.

*Integration is through Maximizer Connect for Outlook 365 add-in. An Office 365 email account is required. Office 365 ProPlus is not supported.

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• Google Chrome* for Windows
• Google Chrome** for Mac
• Mozilla Firefox* for Windows
• Mozilla Firefox** for Mac
• Microsoft Edge***
• Microsoft Internet Explorer 11

*Microsoft Word Integration Add-in and Advanced Export to Excel are not supported.
**Microsoft Word and Outlook Integration Add-ins and Advanced Export to Excel are not supported.
*Microsoft Word Integration Add-in and Advanced Export to Excel are only supported in IE compatibility mode.

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• iPhone, iPad, iPod Touch (Supported iOS 10, 11, 12, 13)
• Android devices (Supported Android 6, 7, 8, 9, 10)

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• iPhone, iPad, iPod Touch (Supported iOS 8, 9, 10, 11, 12, 13)
• Android devices (Supported Android 4, 5, 6, 7, 8, 9, 10)

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• Microsoft Outlook Contacts
• XLSX, XLS, CSV and Tab-delimited
• MXI

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Feature/Product Deprecation Notice

The following products/features are set for deprecation and will be discontinued in the next release of Maximizer CRM. During the deprecation period, the product/feature is fully supported within the product, and technical support is available unless specified otherwise:

• As of December 31st 2020, we will be discontinuing support for the Cloud Elements based integrations, which will stop working on January 15th 2021. View detail information in this document.

View all the discontinued products.

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