CUSTOMER SUPPORT FOR MAXIMIZER CRM LIVE

• Microsoft Outlook 2013, 2016, 2019
• Microsoft Outlook for Office 365 (Desktop Version)
• Microsoft Outlook for Office 365 (Web Version)*
• Microsoft Word 2013, 2016
• Microsoft Word for Office 365 (Desktop Version)
• Microsoft Excel 2013, 2016
• Microsoft Excel for Office 365 (Desktop Version)

It’s recommended to install the latest updates for Microsoft Office. Word support requires Maximizer CRM Live Word Integration Add-on. Outlook support requires Maximizer CRM Live Outlook Integration Add-on. The 32-bit and 64-bit versions of Word and Outlook are supported. Integration is not supported on Mac O/S.

Excel 2013 or 2016 is required to use Maximizer Connect for Excel Quote.

*Integration is through Maximizer Connect for Outlook 365 add-in. An Office 365 email account is required. Office 365 ProPlus is not supported.

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• Google Chrome* for Windows
• Google Chrome** for Mac
• Mozilla Firefox* for Windows
• Mozilla Firefox** for Mac
• Microsoft Edge***
• Microsoft Internet Explorer 11

*Microsoft Word Integration Add-in and Advanced Export to Excel are not supported.
**Microsoft Word and Outlook Integration Add-ins and Advanced Export to Excel are not supported.
*Microsoft Word Integration Add-in and Advanced Export to Excel are only supported in IE compatibility mode.

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• iPhone, iPad, iPod Touch (Supported iOS 10, 11, 12, 13, 14)
• Android devices (Supported Android 6, 7, 8, 9, 10, 11)

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• iPhone, iPad, iPod Touch (Supported iOS 8, 9, 10, 11, 12, 13, 14)
• Android devices (Supported Android 4, 5, 6, 7, 8, 9, 10, 11)

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• Microsoft Outlook Contacts
• XLSX, XLS, CSV and Tab-delimited
• MXI

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Feature/Product Deprecation Notice

The following products/features are set for deprecation and will be discontinued in the next release of Maximizer CRM. During the deprecation period, the product/feature is fully supported within the product, and technical support is available unless specified otherwise:

• As of December 31st 2020, we will be discontinuing support for the Cloud Elements based integrations, which will stop working on January 15th 2021. View detail information in this document.
• Draw a Map (The intermedia dialog has been removed. Clicking Draw a Map will open Google Maps directly.)
• Web search (Search menu > Web has been removed.)

View all the discontinued products.

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