Support Information
- Microsoft Outlook 2013, 2016, 2019
- Microsoft Outlook for Office 365 (Desktop Version)
- Microsoft Outlook for Office 365 (Web Version)*
- Microsoft Word 2013, 2016
- Microsoft Word for Office 365 (Desktop Version)
- Microsoft Excel 2013, 2016
- Microsoft Excel for Office 365 (Desktop Version)
It’s recommended to install the latest updates for Microsoft Office. Word support requires Maximizer CRM Live Word Integration Add-on. Outlook support requires Maximizer CRM Live Outlook Integration Add-on. The 32-bit and 64-bit versions of Word and Outlook are supported. Integration is not supported on Mac O/S.
Excel 2013 or 2016 is required to use Maximizer Connect for Excel Quote.
*Integration is through Maximizer Connect for Outlook 365 add-in. An Office 365 email account is required. Office 365 ProPlus is not supported.
- Google Chrome* for Windows
- Google Chrome** for Mac
- Mozilla Firefox* for Windows
- Mozilla Firefox** for Mac
- Microsoft Edge***
- Microsoft Internet Explorer 11
*Microsoft Word Integration Add-in and Advanced Export to Excel are not supported.
**Microsoft Word and Outlook Integration Add-ins and Advanced Export to Excel are not supported.
*Microsoft Word Integration Add-in and Advanced Export to Excel are only supported in IE compatibility mode.
- iPhone, iPad, iPod Touch (Supported iOS 10, 11, 12, 13)
- Android devices (Supported Android 6, 7, 8, 9, 10)
- iPhone, iPad, iPod Touch (Supported iOS 8, 9, 10, 11, 12, 13)
- Android devices (Supported Android 4, 5, 6, 7, 8, 9, 10)
- Microsoft Outlook Contacts
- XLSX, XLS, CSV and Tab-delimited
- MXI
Feature/Product Deprecation Notice
The following products/features are set for deprecation and will be discontinued in the next release of Maximizer CRM. During the deprecation period, the product/feature is fully supported within the product, and technical support is available unless specified otherwise:
- As of December 31st 2020, we will be discontinuing support for the Cloud Elements based integrations, which will stop working on January 15th 2021. View detail information in this document.
- Draw a Map (Actions menu and Actions panel > Draw a Map)
- Web search (Search menu > Web)
View all the discontinued products.
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