CUSTOMER SUPPORT FOR MAXIMIZER CRM LIVE (CLOUD)

Support Information

  • Microsoft Outlook 2013, 2016, 2019
  • Microsoft Outlook for Office 365 (Desktop Version)
  • Microsoft Outlook for Office 365 (Web Version)*
  • Microsoft Word 2013, 2016
  • Microsoft Word for Office 365 (Desktop Version)
  • Microsoft Excel 2013, 2016
  • Microsoft Excel for Office 365 (Desktop Version)

It’s recommended to install the latest updates for Microsoft Office. Word support requires Maximizer CRM Live Word Integration Add-on. Outlook support requires Maximizer CRM Live Outlook Integration Add-on. The 32-bit and 64-bit versions of Word and Outlook are supported. Integration is not supported on Mac O/S.

Excel 2013 or 2016 is required to use Maximizer Connect for Excel Quote.

*Integration is through Maximizer Connect for Outlook 365 add-in. An Office 365 email account is required. Office 365 ProPlus is not supported.

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  • Google Chrome* for Windows
  • Google Chrome** for Mac
  • Mozilla Firefox* for Windows
  • Mozilla Firefox** for Mac
  • Microsoft Edge***
  • Microsoft Internet Explorer 11

*Microsoft Word Integration Add-in and Advanced Export to Excel are not supported.
**Microsoft Word and Outlook Integration Add-ins and Advanced Export to Excel are not supported.
*Microsoft Word Integration Add-in and Advanced Export to Excel are only supported in IE compatibility mode.

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  • iPhone, iPad, iPod Touch (Supported iOS 10, 11, 12, 13)
  • Android devices (Supported Android 6, 7, 8, 9, 10)
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  • iPhone, iPad, iPod Touch (Supported iOS 8, 9, 10, 11, 12, 13)
  • Android devices (Supported Android 4, 5, 6, 7, 8, 9, 10)
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  • Microsoft Outlook Contacts
  • XLSX, XLS, CSV and Tab-delimited
  • MXI
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Feature/Product Deprecation Notice

The following products/features are set for deprecation and will be discontinued in the next release of Maximizer CRM. During the deprecation period, the product/feature is fully supported within the product, and technical support is available unless specified otherwise:

  • As of December 31st 2020, we will be discontinuing support for the Cloud Elements based integrations, which will stop working on January 15th 2021. View detail information in this document.
  • Draw a Map (Actions menu and Actions panel > Draw a Map)
  • Web search (Search menu > Web)

View all the discontinued products.

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