Home » Articles » Successful Women in the SaaS Environment - Part Two

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In the first part of this two-part blog series, we interviewed two female leaders from Maximizer who inspire us daily. They provided helpful insights and advice on what personality attributes to bring to the table to sustain in a SaaS environment and how to land a career in the technology industry. You can read more about that blog here 

In the second part of this series we talk to, two exceptional women from our Customer Success and Accounting department and share their story and advice for young women looking to make an impact. To learn about their experiences, continue reading below.  

 

Melissa Spires, Head of Customer Success

 

What does your typical day look like at Maximizer and what are some of your key responsibilities?

I lead the Customer Success team and we work with our customers to help them get started with Maximizer, ensure they achieve their business objectives and value over time, provide feedback to our product and internal teams to meet the needs of our customers, and support our customers when they need extra help.

How did you get started within the tech industry and what did some of your early years look like?

I began my career as a mechanical engineer working in the alternative energy industry building high-pressure hydrogen fueling equipment and fuel cell powered battery replacement packs.  I love the challenge of solving problems and doing what has not been done before.  I really enjoy working with people and understanding their business needs and challenges so I made a career change after 10 years as a professional engineer and got into software sales. I found there are many similarities between the two professions as both required solving problems and providing solutions but instead of doing that with a physical product, it’s now with a software solution.

What qualities should women have, to consider an opportunity in tech?

The key is to be curious and to love learning because technology changes very fast. You will have a huge advantage if you can quickly grasp new concepts, build on and then apply them to new situations. Being data-driven is also beneficial, having data to back you up can reinforce a message or effectively drive home a point.

What’s your one piece of advice for women looking to work in the tech industry?

Just one? Leverage your network. Many jobs are not posted, so don’t be afraid to reach out to someone who has even the smallest connection to a company or technology you are interested in. A follow up to that is to use your network to research a company before making a move.  Being passionate about the product/company will help you be more successful in whatever you take on.

She quotes:

“Through networking you can uncover valuable opportunities to grow.” 

 

Jasmine Nair, Controller -North America

 

 

Jasmine Nair, Controller (Americas)

 

What does your typical day look like at Maximizer and what are some of your key responsibilities?

A typical day varies considerably.  A lot of communication – both internal and external, meetings with direct reports involving some check-in on AP, AR Collections and Financials.  My key responsibilities are managing the Cash, apart from managing the finance team; ensuring the accuracy of financial information and compliance with regulations.  Managing Financial Contracts, trademarks and insurance policies along with tax filings and annual budget preparations are critical parts of my role here at Maximizer.

How did you get started within the tech industry and what did some of your early years look like?

My first job in Canada was with a training institute delivering MCSE (Microsoft Certified Systems Engineer) and Web Design programs.  This was my first exposure to the tech industry.  After working in manufacturing for over 11 years, I circled back to tech upon completion of my CPA program.  I have been at Maximizer for over 6 years now growing from Financial Accountant to Controller in a span of 4 years.

What qualities should women have, to consider an opportunity in tech?

In the tech industry, there’s great momentum and constant change. One needs to move fast and be more proactive than reactive. Women need to be able to know their worth. Consider knowledge as your power and always be well informed in a room full of men, so you can stand your ground.

What’s your one piece of advice for women looking to work in the tech industry?

You need to know your math and science to succeed in the tech industry. Programming and machine learning aren’t the only options for tech anymore. I would strongly advise getting a mentor, it’s a great stepping stone for your career. Staying up to date with new and developing technologies and coming up with successful strategies defines your strength.

She quotes:

“I think women should embrace challenges and be a lifelong learner.”

 

Maximizer is a progressive and forward-thinking company when it comes to equal opportunities for everyone. We’re so proud to foster a work culture that is fun, inclusive and diverse for all individuals. If you’re interested in learning more about our work culture, make sure to follow us on Instagram. If you want to explore how Maximizer can accelerate your business growth and increase your revenues, you can sign up for a 30-day free trial or get in touch with one of our CRM experts today.