Q-Project Management Consulting implements Maximizer CRM to take
control of business activity and boost output
Q-Project Management Consulting’s Managing Director, Fred Deliën, explains that as the business began to expand, it was clear that its existing practises were ill-equipped to keep up with the growth: “To begin with, we used Microsoft Office and Outlook to keep track of all business activities and correspondence, but as we grew, we realzsed that we needed a system that would enable us to put everything in order to better respond to customer queries and follow-ups. We had information scattered everywhere and were seeking a way to structure all the data and enable the team to manage tasks more efficiently,” he says.
|Industry: Business Services - Consulting|
|Challenge: Consolidate customer information for enquiry response|
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