Healthcare service providers, and businesses associated with the Healthcare industry, understand the importance of patient and customer care and the advantages of providing excellent communications and care throughout the customer relationship. With the 360 view of all customer information, available in real-time, your organization can enhance your patient service offering, while employees can benefit from the flexibility of accessing this information anywhere at any time.
CRM SOFTWARE FOR THE HEALTHCARE INDUSTRY
Boosting Your Organization's Relationship Health
Customer Service
Maximize patient satisfaction and drive repeat visitation and referrals with customer support and case management tools that help to quickly resolve issues. Use the knowledge base to share successful solutions as well as service-specific details across your team.
Marketing
An intuitive email marketing engine gives dynamic list segmentation with personalised content. Making your email marketing more relevant, more effective , easier to apply and easier to measure.
Patient Forecasting
Monitor crucial patient service metrics through dashboards, reports and alerts and immediately react to critical service issues that require attention. Track the performance of your service team across defined metrics that matter most to your business and patients.
