Frequently Asked Question

Supported Email Applications

  • Microsoft Outlook* 2007, 2010**, 2013***, 2016
  • Microsoft Outlook for Office 365 (Desktop Version)

It’s recommended to install the latest updates for Microsoft Office.

SMTP Server provided with Gmail is not supported. Integration is not supported on Mac O/S

*Both the 32-bit and 64-bit versions of Outlook are supported.
**Integration not supported with Outlook 2010 “Click to Run” version. You may experience some problems when using the off-line mode of Outlook 2010.
***You may experience some problems when using the off-line mode of Outlook 2013.

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