Frequently Asked Question

Supported Email Applications

  • Microsoft Outlook1* 2007, 2010**, 2013***
  • Microsoft Outlook for Office 365 (Desktop Version)

It’s recommended to install the latest updates for Microsoft Office.

SMTP Server provided with Gmail is not supported. Integration is not supported on Mac O/S.

*The 32-bit version of Outlook is supported for use with Maximizer CRM Windows Access; both the 32-bit and 64-bit versions of Outlook are supported by Maximizer CRM Web Access.
**MaxExchange email transport not supported with Outlook 2010. Integration not supported with Outlook “Click to Run” Version. You may experience some problems when using the off-line mode of Outlook 2010.
***Ensure that you have the latest updates to Office 2013 installed before attempting to use email functionality in Maximizer Windows Access. You may experience some problems when using the off-line mode of Outlook 2013. MaxExchange email transport not supported with Outlook 2013.