Most definitely! Please contact your Renewal team.

As long as your Maintenance Agreement is current you can contact Maximizer for assistance with tech support issues and how to questions etc. However, if your version is classed as “not supported” it does mean that we cannot guarantee a resolution to any tech support requests, and that these will be investigated under a “best effort” basis. Of course, as long as you are a current Maintenance customer you are entitled to upgrade to any supported edition at anytime.

Effective September 1, 2017, Maximizer withdrew the option to renew a lapsed Maintenance Agreement. Should your Maintenance cover lapse, access to the current version of Maximizer CRM, along with complimentary training and support will require a subscription to one of our cloud editions. For more information on these great value, all-inclusive options give us a call at +1-800-804-6299 and we’ll help you figure it all out.

Absolutely! Please contact our Sales Team.

Yes, you can amend your license count at the renewal of your annual Maintenance. Please email renewals@maximizer.com with the required change.

What is included in my Maintenance Agreement?

  • Free upgrades to your Maximizer Software – any time Maximizer release any software upgrades, including a Major release, you are entitled to down load these upgrades for free.
  • Access to Technical Support – Unlimited customer support for Maximizer by Maximizer is included with our Gold maintenance package, 5 customer support incidents (1 hour/incident) included for Silver members*.
  • Discounts on additional latest release licenses – 10% discount for Gold members, 5% discount for Silver members.

* Does not include individual / bespoke training, or installation, customization, and configuration of your environment.

Maximizer accepts payment via Visa or Mastercard, cheque or wire transfer. Please let us know if you require bank details to send payment to us. To pay via Credit Card in North America, please call our Finance Team on 604 601 8051. Please have your invoice number available.

Currently Maximizer does not offer monthly billing. All Renewal invoices are payable in full in advance.