A leader in international recruitment for over 20 years, Alliance Abroad Group focuses on connecting, enriching and empowering the global community one person at a time, through international cultural exchanges, jobs and training opportunities.
The company urgently needed to track employees and employers, and all correspondence between them including phone calls, emails, signed documents, scheduled meeting dates and accommodation details, as well as the type and nature of complaints and issues.
The core Maximizer CRM sales force automation provides an effective method for tracking people and events, while the built-in Customer Service module provides a clean, efficient way to track and resolve issues as they occur.
Maximizer CRM significantly reduced the time required to receive, track and respond to inquiries and issues. This has resulted in faster turn-around time on issues, fewer missed opportunities and zero lost paperwork.
“The Team has been very happy using Maximizer for our support services. We are building quite a number of processes around it using the API to leverage the Maximizer data for our support Team.” says Travis Worley, Director of Systems Management.
Alliance Abroad Group
A leader in international recruitment for over 20 years, Alliance Abroad Group is in the business of connecting, enriching and empowering the global community one person at a time.