In our previous article on Choosing a CRM for your business, we provided a list of questions to help you identify your specific business requirements and individual CRM needs.
It is now time to move on to identifying potential CRM vendors and solution providers that match with those needs you’ve identified.
The CRM software market has become very crowded, and that is especially true in the past 2-3 years as new CRM start-ups race to grab a piece of what has been estimated to be a $40 Billion industry in 2019, with expected growth to $80 Billion by 2025.
In the year 2018, the CRM market overtook database management systems to become the biggest software market globally. With such amazing growth prospects, the CRM industry is the fastest growing software market in the world, with no signs of slowing down. – TechPerspective