5 Cost-Effective Strategies to Kickstart your Digital Transformation

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
August 15, 2018

5 cost-effective strategies to kickstart your Digital Transformation

Peer-to-peer lending. KYC services. AI. Stock & trading apps. What some are calling a “tsunami” of fintech innovation is washing across the financial services sector. Disruption isn’t exactly toppling incumbents left and right. But the impact is very real.

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Secrets to an Outstanding Compliance Experience

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
August 1, 2018

The fundamental steps to ensuring rock-solid client data security with Financial CRM

CRM2 requirements went into full force two years ago. Advisors and clients alike welcomed the changes. But adapting to the new rules has only just begun. Indeed, according to the Ontario Securities Commision, many practices still don’t follow basic requirements, including robust KYC documentation and tracking of emails.

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The Fundamental Steps to Ensuring Rock-Solid Client Data Security with Financial CRM

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
July 4, 2018

The fundamental steps to ensuring rock-solid client data security with Financial CRM

In Financial Services, many companies prefer to keep client information locked tight in-house to guarantee complete protection. This legacy thinking is with significant justification. Those who let personally identifiable client data slip face massive loss of reputation, loss of clients, plus punitive fines and lawsuits.

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Survival in the 21st Century: How to Maintain Client Relationships in the Face of Disruption

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
June 20, 2018

New Maximizer--QuoteWerks Integration Makes for a Kickass Sales Experience

Until recently, advisor-client relationships followed a stable template: each would meet once a year and catch up on portfolio performance. After, they might chat about buying a new product. And that was it.

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4 Sure-fire Ways to Grow Your Advisory Business

BY Jan Carter - Head of Product & Development
April 17, 2018

When it comes to strategies for acquiring new clients, expensive marketing and advertising might spring to mind. But before you start frantically plastering your name on the side of every bus in your neighbourhood, maybe step back and consider alternatives. Here are some sure-fire strategies bound to boost your bottom line without breaking your bank.

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Buying & Selling Profitably: Determining the True Value of an Advisors Book

BY Patrick Sutherland - Former Director of Sales
April 3, 2018

Whether you’re looking to sell up – or want to expand with an acquisition – knowing you’re getting the right price – and value – from a transaction is critical. A good transaction is more than buying a book of business and adding on a multiplier that satisfies both parties. You need to know the book’s value and whether it fits in with your strategy, while during handover, easing the transition for advisors and clients alike.

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How you can Eliminate the Fear, Uncertainty and Doubt in your practice with CRM

BY Jan Carter - Head of Product & Development
March 23, 2018

Succession plans and business continuity are often treated separately. But in practice, they’re deeply connected. Nowhere is this more true than in Financial Services.

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4 Crucial Strategies When Choosing a Financial Services CRM

BY Patrick Sutherland - Former Director of Sales
March 14, 2018

Whether you're a credit union, broker dealer or bank – your products pass through many hands, entailing numerous stakeholders and reams of red tape. Financial services top the charts when it comes to industry fragmentation and distribution channel complexity; while price wars lead to razor-thin profit margins. Faced with stiff competition in such a turbid environment, businesses turn to FinTech for an edge.

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Surfing the Technological Tsunami: How your practice can thrive in the digital economy

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
January 5, 2018

Surfing the Technological Tsunami: How your practice can thrive in the digital economy

The Financial Advice industry faces a “technology tsunami” bound to bring sweeping change, according to Market Logics CEO George Hartman in a recent interview. Robo-advisors, video-conferencing, cloud storage and CRM are all reshaping the way advisors work. Those positioned to “ride the tide” will thrive in a digital economy, Hartman added, while those who don’t may find themselves sinking in race-to-the-bottom price competition.

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Understanding Investor Bias to Better Serve your Clients

BY John Easton, Director of Wealth Management
November 22, 2017

Understanding_Investor_Bias

While many individuals argue they are rational, independent thinkers, the reality is we're all human and subject to biases, shaped by our experiences and emotions. And nowhere is this more evident than in investing. 

According to a recent report from BMO Wealth Management, "Generational Perspectives", people of the same generation demonstrate similar biases when it comes to handling their money. 

As an advisor, part of your job is helping clients put "head over heart" when it comes to building a diversified portfolio, protected against risk. By understanding their common mistakes, you can better coach clients on how to reach their long-term goals. 

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Financial Education & Millennials – Laying the foundations for potential clients

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
September 27, 2017

Millennials are a trending topic for Financial Advisors – for good reason. They are slated to become the biggest demographic in history and hold the keys to tomorrow’s wealth. Yet while millennials are set to succeed in the workforce, with the highest levels of educational attainment ever, a recent study published by the National Endowment of Financial Education and George Washington University found they lacked financial capability. Only eight percent of surveyed millennials showed high levels of financial knowledge, while just a quarter (24 percent) demonstrated a basic understanding of how to manage their money.

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Practical Applications of CRM During the Financial Advice Lifecycle

BY John Easton, Director of Wealth Management
August 16, 2017

Practical Applications of CRM During the Financial Advice Lifecycle

Most clients follow a fairly predictable life pattern, which informs the sort of financial advice & services you provide. They get an education, buy their first car and first home. They have children. They buy a bigger home and retire.

But your book of business is full of clients, and their spouses and children—all at different life stages. It's a logistical nightmare trying to keep track of everyone. Unless you acquire some technological assistance.  

That's why people buy a CRM like *ahem* Maximizer CRM for Financial Advisors. It automates a whole range of work processes, helping you meet your clients' changing needs. 

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Reasons why your support team needs their CRM User ID

BY John Easton, Director of Wealth Management
August 9, 2017

Reasons why your support team needs their CRM User ID

The success of your practice hinges largely on strong client relationships. And while advisors may deliver exceptional client care, the quality of your service also depends on your support teams. Advisors initiate client relationships. But support staff often facilitate, helping with record-keeping, ensuring compliance, and managing communications.  

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Advisor Technology: Why it’s Worth the Money

BY John Easton, Director of Wealth Management
July 12, 2017

Advisor Technology: Why it’s Worth the MoneyNot long ago, most advisors managed contacts with the rolodex. But computerization has revolutionized the industry. It continues to evolve rapidly today, with a new financial technology rolling off the production line almost every day. While it’s easy to see how all this change benefits investors, advisors stand to benefit too. Indeed, a recent study by Fidelity Investments shows that “eAdvisors” - those using twice as many technologies as their peers - have more high net worth clients and higher AUM.

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5 Strategies for Engaging Millennial Investors

BY John Easton, Director of Wealth Management
June 27, 2017

5 Strategies for Engaging Millennial Investors

A radically diverse, globalized and digitally connected generation, millennials are set to take the stage. They already make up almost half the US workforce and will soon hit peak earning potential. Over the next 30 years, they’ll inherit 30 trillion dollars from their baby boomer parents.

The growing clout of the millennial investor represents a huge challenge for financial advisors and companies, at risk of serious disruption. Research shows millennial investors are conservative with their money, don’t trust financial institutions, and are turning by the millions to robo-advisors — now a 55 to 60 billion dollar industry. According to a 2014 report by UBS, just 14 percent of surveyed millennials said they would consult a financial advisor on a major decision, as opposed to 40 percent of non-millennials.

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Top 4 Tips to Working Successfully with Retirement-Age Investors

BY John Easton, Director of Wealth Management
June 14, 2017

ips to Working with Retirement-Age Investors2015 marked a demographic milestone: for the first time ever, there were more people in Canada aged 65-plus than there were under age 15. By 2036, one in four Canadians could be 65 or older.

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Selling Up: Are You Prepared for Succession?

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
April 18, 2017

Selling Up: Are You Prepared for Succession?

You’ve worked hard and spent time, effort and money to build a successful financial advice business with an impressive book of clients. You might be considering selling - whether it’s to begin retirement, merge with another practice or to simply take on a new career path. Regardless of what route you’re going to take, you’ll want to make sure you’re getting the right price for your business. That’s where your plan for succession comes in.

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The Challenges Facing Advisors Today

BY John Easton, Director of Wealth Management
March 28, 2017

The wealth management landscape is constantly changing, and the year ahead looks no different for advisors. Technological advances, regulatory changes and shifting demographics are all set to feature heavily in the wealth management and financial advice industry in 2017. Our latest post takes an infographical look at what's set to pose challenges - or opportunities - in the months ahead. 

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How to Show Clients You’re on Their Side

BY John Easton, Director of Wealth Management
March 22, 2017

It’s safe to assume that most advisors act in the best interest of their clients. After all when your client benefits from your advice and planning, it’s a reflection on you and your business - you may even benefit in some referrals. However in the wake of a recent scandal involving one of Canada’s largest banks and allegations of aggressive and at times misleading sales tactics, trust in advisors is diminishing - which means it has never been more important to show your clients that you’re acting in their best interests.

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Entering the Era of the Robo-advisor

BY John Easton, Director of Wealth Management
February 7, 2017

Header - The robo-advisor: friend or foe?

The advent of the robo-advisor is shaking things up in wealth management. In the last three years alone there have been over a dozen robo-advisor websites created in Canada, with WealthSimple and JustWealth to name two. The rise of FinTech is undoubtedly going to change the way traditional advisors work, but rather than let new technology shake things up, it’s those who embrace these changes and turn them to their advantage who are going to prosper.

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Why Millennial Investors are Worth the Effort

BY Niall Auburn, Marketing Specialist - CRM Wealth Manager
January 3, 2017

As one of the ‘millennial’ generation I’m all too aware of the financial challenges my peers and I face – the high cost of tuition, increasing house prices, and a competitive job market - all while planning ahead for the future and trying to enjoy new experiences in the here and now.  With all the competing priorities for our money we might not look like  perfect clients for advisors, but my latest blog post explains why it’s worth putting in the groundwork with us today to reap the benefits in the future.

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