Technical Consultant

Join our C.R.E.W.!

For over 30 years Maximizer has been delivering flexible, intelligent and secure CRM solutions to small and medium business around the world. Join our fun loving C.R.E.W. — Creative Responsible Engaged Workforce, in helping our clients run more productive, successful businesses.

Do you thrive in a competitive and fast paced environment? Do you want to be rewarded by competitive bonus programs and internal growth opportunities? Apply today for Maximizer’s Sales Development Representative position and help our superstar Sales Team overachieve their revenue goals.

Key Responsibilities, Required Qualifications, Benefits & Perks

Are you a tech savvy, like to work with data and have a technical background? Are you a relationship-building extraordinaire who enjoys interacting with people over the phone? Are you a proactive problem-solver who constantly seeks for the best resolution?

Then join our C.R.E.W.!

As a key member of the Professional Services Team, the Technical Consultant will be responsible for supporting our Professional Services team to deliver top notch engagements for Maximizer CRM clients across North America. You will apply your outstanding technology and business consulting skills to enhance your client’s business by improving relationships, generate leads, creating operational efficiency, and closing deals.

By working within the Professional Services Team you will be responsible for delivering quality data migrations, configurations and consulting engagements. You will rely on your technical abilities to execute these projects in an efficient and timely manner.

Key Responsibilities:

  1. Technical Skillset
  • Assist with deployments of Maximizer CRM for our clients
  • Perform basic configurations of Maximizer CRM for our clients
  • Perform data migrations of Maximizer Databases to CRM Live
  • Perform CSV imports of client information to Maximizer, including source data clean-up and manipulation as required.
  • Deliver Custom Training of Maximizer CRM to our clients on a 1-1 or small group basis (short sessions)
  • Perform initial migrations of 3rd party databases to Maximizer CRM
  1. Solution Consulting
  • Solve Problems, and unique data challenges for our clients
  • Deliver outstanding client engagements with technical consulting expertise and implementation.
  • Participate in the implementation of complete CRM projects
  • Ability to work both in a team and independently
  • Ability to manage stakeholder expectations and changes through the duration of the project
  1. Business Development
  • Initiate and maintain client relationships
  • Perform analysis of the client Maximizer usage and identify opportunities for improvement

Required Qualifications:

  1. Must Haves:
  • Technical diploma in Computer Science or Software Engineering, or Information Technology
  • 1+ years’ experience performing deployments from a technical (implementation) perspective.
  • Knowledgeable of Windows Server and Remote Access tools
  • Microsoft SQL Database working knowledge (performing simple backups and restores)
  • Ability to review and understand client datasets to provide quickest path to migration
  • Experience working with Excel for the purposes of reviewing and updating sets of data
  1. Personal Attributes:
  • Strong desire to be client intimate in order to meet and understand their needs and unique challenges
  • Adaptable and flexible to new technologies, people and environments
  • Strong analytical skills for problem solving and solution development
  • Excellent listening and verbal communication skills
  • Ability to multitask within a team environment with a flexible work schedule.

Benefits & Perks:

  • Full benefits package & RRSP matching
  • 3 weeks’ vacation to start
  • Trendy brand new head office near Downtown/Yaletown Vancouver; employees will enjoy local vendor discounts from surrounding businesses
  • Friendly working environment and lots of company team-building events
  • Flexible work schedule and remote working options

About Maximizer:

Maximizer CRM is a profitable, privately owned 100-employee SaaS Company, which is fueling the growth of businesses around the world. Our CRM solutions come fully loaded with the core Sales, Marketing and Service functionality companies need to optimize sales productivity, accelerate marketing and improve customer service. With flexible on-premise, our cloud and your cloud deployment options, tailored-to-fit flexibility, state-of-the art security infrastructure, industry-specific editions and anywhere/anytime mobile access, Maximizer is the affordable CRM solution of choice.

From offices in North America, Europe, Middle East, Africa and AsiaPac, and a worldwide network of certified business partners, Maximizer has shipped over one million licenses to more than 120,000 customers worldwide.

If you are interested in joining our team, please email your resume to careers@maximizer.com with the subject line “Technical Consultant”. We thank you for your interest in Maximizer. Only those short-listed for an interview will be contacted. Please, no phone calls or drop-ins.

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