Webstore: Maximizer CRM e-StoreWebstore: Return Policy and Shipping Terms


PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE PURCHASING MAXIMIZER PRODUCTS OR SERVICES.

By using this site or any Maximizer website (including www.maximizer.com), you accept these terms and conditions of use. If you do not agree to these terms and conditions of use, please do not purchase any Maximizer products or services.

Additional terms and conditions of use, available at www.maximizer.com, apply to the use of Maximizer’s website generally.

Maximizer reserves the right, at its discretion, to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of this site or any Maximizer website following the posting of changes to these terms and conditions will mean you accept those changes.

Return of Software

Maximizer offers trial versions of its software so customers have adequate opportunity to assess the value of products prior to purchase. Therefore, Maximizer does not accept returns on its products purchased:

  • Directly from Maximizer once they have either been shipped from our warehouse or downloaded from our website; or
  • Indirectly through Maximizer business partners.

Replacement of Damaged or Defective Items

Maximizer will replace software shipped from Maximizer’s warehouse or downloaded from Maximizer’s website only if such software is defective or damaged. Please contact Customer Service in the event of defective or damaged software. You must contact Customer Service within30business days after receiving or downloading such software in order for Maximizer to replace such software. 

Retail Products Purchased from External Distributors

Retail products purchased from an external distributor (including Maximizer business partners) are subject to the return policies of that distributor.

Bundled Software

Maximizer does not accept returns on products obtained as part of a bundle with other computer services or equipment, or distributed by another company as part of a software compilation.

Services

Maximizer does not accept returns on its services (including without limitation customer support contracts, professional services, and product customizations) that are sold to customers under contract.

Online Training

Online training courses offered by Maximizer are non-refundable.

Products Purchased Outside of North America

For return policies on products and services purchased outside of the Americas (North, Central and South America), please refer to the local offices.

Shipping Terms

These terms and conditions apply only in the case of products shipped or downloaded within the Americas. Unless noted otherwise, prices on the Maximizer website do not include the cost of shipping, taxes or brokerage fees. Shipping delivery times vary based on delivery address. Maximizer does not guarantee time of delivery.

To obtain further information, please contact Customer Service