Installing this service release on a trial version of Maximizer Enterprise 9 increases the number of Maximizer Enterprise and Portal trial licenses to unlimited.
After restoring an Address Book on a Pervasive database, the size of the Mxzn.max, Mxztran.max, and Mxztran5.max files increased substantially. This issue has been resolved.
On a Maximizer Pervasive Workgroup server, a short time
after running Microsoft Word and opening a new document,
Word would prompt the user to save changes to the
document. If the user clicked Yes, Word would close.
This issue has been resolved.
Creating a new Address Book using a non-English version
of Microsoft SQL Server would sometimes result in an
error message and the new Address Book would not be
created. This issue has been resolved.
USERS:
When modifying users' access settings in the Access
Settings dialog box, all settings would appear blank.
This issue has been resolved.
The pegboard sometimes would not display all users. This issue has been resolved.
ADDRESS BOOK ENTRIES:
When moving one company to another, if the source
company had an opportunity with a contact, the contact
would be lost. This issue has been resolved.
OPPORTUNITIES:
In an opportunity, if the user completed the strategy's
activity and then selected the option to schedule a
follow-up task, the follow-up task would not be saved.
This issue has been resolved.
After editing the default opportunity entry, the
Contacts following window would no longer sort
correctly. This issue has been resolved.
After creating an opportunity with a start date and
close date, and then inserting the start date and close
date merge fields into a Maximizer Word Processor
document, the dates in the document would be merged as
mm/dd/yyyy instead of dd/mm/yyyy. This issue has been
resolved.
When the contact for an opportunity was changed, the
strategy activities for that opportunity would remain
associated with the original contact. This issue has
been resolved.
CAMPAIGNS:
If the user added a fax or print activity to an
Automated Campaign template from the Address Book
window, rather than from the Campaigns window, and then
inserted merge fields into the message body using
Microsoft Word, the values of those merge fields would
not be retrieved. This issue has been resolved.
When an automated fax campaign was created in Microsoft
Word, the faxes sent to all campaign subscribers would
contain the merge field values from the first
subscriber. This issue has been resolved.
Under certain circumstances, the Maximizer Email Service
authentication would generate an error message when
sending automated email campaigns. This issue has been
resolved.
APPOINTMENTS, ACTION PLANS, AND ACTIVITIES:
After combining or moving Address Book entries, related
appointments, action plans, or activities were sometimes
lost. This issue has been resolved.
After converting a contact to an individual or an
individual to a company, action plans and activities
were lost. This issue has been resolved.
Adding an appointment through the Activities tab set
the default date to the date selected in the weekly
calendar instead of the current date. This issue has
been resolved.
If the Maximizer Print/Fax Service was running, and a
user created an appointment and selected the Email
Reminder checkbox, the Print/Fax Service would turn the
email reminder off on its next cycle and the email
reminder would not be sent. This issue has been
resolved.
OUTLOOK SYNCHRONIZATION:
When the operating system time was set to a time zone
in the southern hemisphere, such as
"GMT +10:00 Canberra, Melbourne, Sydney" and when
daylight saving time was in effect (between October
and March), appointments synchronized from Maximizer
Enterprise to Microsoft Outlook would be set one hour
ahead in Outlook. This issue has been resolved.
EMAIL:
Support added for Novell GroupWise 6.5 email client.
When email messages contained an image in the message
body, the image would not display when viewing the email
in Maximizer, and the image would not be included when
forwarding or replying to the email message. This issue
has been resolved.
For email messages with attachments, users could not
open attachments the first time an email message was
opened, but after closing and reopening the email
message, they could open attachments. This issue has
been resolved.
When creating or updating an Address Book entry from
an email message by dragging and dropping the email
message to the Address Book window in Maximizer, the
email address in the Address Book entry would not be in
SMTP format. This issue occurred only with email
messages received from internal users on a Microsoft
Exchange Server. This issue has been resolved.
DOCUMENTS AND COMPANY LIBRARY:
Double-clicking a .bmp, .tif, or .tiff image in the
Documents following window or Company Library would not
open the image. This issue has been resolved.
DASHBOARD:
Displaying Dashboard in My Work Day would sometimes
display an error message or cause Maximizer to stop
responding. This issue has been resolved.
If SSL was enabled on the IIS server for the Kind and
KindASP virtual directories, and MaConfig was changed to
use https:// in the KIND_ASP url, the dashboard
indicators would load but would not display any data.
This issue has been resolved.
REPORTS:
The Reports > Crystal Reports menu supported a maximum
of 50 sub-menus. This limit has been increased to 200.
IMPORTING:
In Maximizer Enterprise Pervasive, if a new Address Book
was created in Maximizer rather than in Administrator,
and then the user attempts to import from an ACT! 2005
or GoldMine corporate edition database, an error would
occur. This issue has been resolved.
Some ACT! 2005 and GoldMine corporate edition import
options were available in Maximizer Enterprise Pervasive
Address Books, but those options applied to Maximizer
Enterprise Microsoft SQL Address Books only. This issue
has been resolved.
MAXEXCHANGE REMOTE ISSUE RESOLVED BY THIS SERVICE
RELEASE
On a MaxExchange remote with a FAT32-formatted hard
drive, packet processing terminated unexpectedly or
displayed the "Queuing up for processing" status
message. This issue has been resolved.
PORTAL ISSUES RESOLVED BY THIS SERVICE RELEASE
EMPLOYEE PORTAL:
Displaying Dashboard in My Work Day in Internet Explorer
would sometimes display an error message or cause
Internet Explorer to stop responding. This issue has
been resolved.
When a strategy was assigned to an opportunity in
Employee Portal, and no start date was specified for the
strategy, the selected strategy would not be saved with
the opportunity. This issue has been resolved.
When the Start Date of an opportunity had been set
manually in Employee Portal, the strategy could not be
changed. This issue has been resolved.
When a workstation that had previously connected to a
Maximizer Enterprise 8 Employee Portal attempted to
connect to a Maximizer Enterprise 9 Employee Portal, a
404 Not Found error message would sometimes appear.
This issue has been resolved.
After entering information in the Solution Notes field
of a customer service case and then saving the case, the
content of the Solution Notes field would not be saved.
This issue has been resolved.
If the Status field was set to "Resolved" from the Basic
Information tab of a customer service case, an error
message would occur when saving the case. This issue
has been resolved.
Email messages saved to the Documents following window
could not be downloaded in Employee Portal. This issue
has been resolved.
Changing the strategy for an opportunity in Employee
Portal would result in an error and the strategy would
not be changed. This issue has been resolved.
EMPLOYEE, CUSTOMER, AND PARTNER PORTAL:
When modifying the address of an Address Book entry from
the Mailing Addresses dialog box in Employee, Customer,
or Partner Portal, the address change would not save.
This issue has been resolved.
CUSTOMER AND PARTNER PORTAL:
In Customer and Partner Portal, adding a large number of
external links to the sidebar Links list would sometimes
prevent any links from being visible. This issue has
been resolved.
EMPLOYEE PORTAL FOR WIRELESS PDAs:
In Employee Portal for Wireless PDAs, if the culture
setting in the web.config file was changed to a value
other than "en-US", the Month drop-down list for date
user-defined fields would still use the en-US culture
setting. This issue has been resolved.
The User ID field on the login screen of Employee Portal
for Wireless PDAs was always pre-populated with the
JNAPOLI username. This issue has been resolved.
MAXIMIZER ODBC DRIVER ISSUES RESOLVED BY THIS SERVICE RELEASE
Installing this service release installs two new Maximizer ODBC driver files. MxzBtr32IndexedSR1.dll: This file is the new indexed version of the original MxzBtr32.dll file. MxzBtr32NonIndexedSR1.dll: This file is the new non-indexed version of the original MxzBtr32NonIndexed.dll file.
IMPORTING VERTICAL TEMPLATES
With this service release, you can install vertical templates for various industries, including real estate, financial, high tech, home office, legal, and sales. Importing a vertical template creates various industry-specific column setups, saved searches, Key Fields lists, Action Plan templates, document templates, Company Library documents, user-defined fields, etc.
A detailed document is available for the Real Estate vertical template. After installing this vertical template, you will be prompted to open the document.
IMPORTING FROM ACT! 2005 OR ACT! PREMIUM FOR WORKGROUPS 2005 TO MAXIMIZER ENTERPRISE - PERVASIVE
Importing data into Maximizer Enterprise 9 Pervasive Address Books from ACT! 2005 or ACT! Premium for Workgroups 2005 is now supported.
IMPORTING FROM GOLDMINE 6.x CORPORATE EDITION TO MAXIMIZER ENTERPRISE - PERVASIVE
Importing data into Maximizer Enterprise 9 Pervasive Address Books from GoldMine 6.x Corporate Edition is now supported.
This information applies to Maximizer Enterprise 9 Pervasive Address Books only. Maximizer Enterprise 9 SQL Address Books already support the importing of GoldMine 6.x Corporate Edition.
