Customer Support  > Maximizer CRM Entrepreneur & Team 11

Maximizer CRM Entrepreneur & Team 11

Support Information:

 Manuals & Guides

 Supported Operating Systems

Note Microsoft Windows XP Home, XP Media Center, Vista Home/Home Premium, and Windows 7 Home Premium are not supported in a network environment when logging into a domain is required. Refer to your Microsoft documentation for details on how to set up networking in a workgroup environment.

Note: Microsoft Windows XP Home, XP Media Center, Vista Home/Home Premium, and Windows 7 Home Premium are not supported in a network environment when logging into a domain is required. Refer to your Microsoft documentation for details on how to set up networking in a workgroup environment.

It's recommended that you install Maximizer on a drive formatted as an NTFS file system. If you want to install Maximizer on a FAT32 file system, you should first convert the drive to an NTFS file system. For information on installing Maximizer on a FAT32 file systems, visit the Maximizer Knowledge Base.

1. Not supported for Entrepreneur Edition

2. Configuring Maximizer Web Access on Windows Small Business Server 2011

 Supported Database Applications

• Microsoft SQL Server 2005¹ (Workgroup, Standard, and Enterprise Editions) (32-bit and 64-bit edition)
• Microsoft SQL Server 2008¹ (Workgroup, Standard, and Enterprise Editions) (32-bit and 64-bit edition)
• Microsoft SQL Server Express 2008 SP1 (provided with Maximizer CRM Entrepreneur/Team installation)
• Microsoft SQL Server Express 2008 R2²

1. Not supported for Entrepreneur Edition
2. For information on upgrading the Maximizer SQL Server Express instance to SQL Server Express 2008 R2, visit the Maximizer Knowledge Base.

 Supported Email Applications

• Microsoft Outlook 2003, 2007, 2010¹
• Microsoft Exchange Server 2003, 2007, 2010 (with latest updates)
• Lotus Notes/Domino2 5.0, 6.0, 6.5, 7.0 (7.0.1 and 7.0.3), 8.0², and 8.5
• GroupWise 6.5, 7.0 (7.0.3)
• Windows Live™ Mail³ (14)

1. Supported with the 32-bit version of Outlook 2010 only. Integration not supported with Outlook 2010 "Click to Run" Version.
2. The integration of Lotus Notes and Maximizer is limited to allowing access to only the Inbox folder and reading/composing email in plain text. Also subfolders are not available and email messages do not display attachment indicators
3. Integration of Windows Live Mail and Maximizer is limited to allowing access to the Inbox folder and reading/composing email in plain text only. Also, subfolders are not available, email messages do not display attachment, importance, replied, or forwarded indicators in Maximizer and messages forwarded or replied from Maximizer are not marked as replied or forwarded when viewed from Windows Live Mail. Not supported on Windows 7.

 Supported Office Applications

• Microsoft Word 2003, 2007, 2010^1,3 (with latest updates)
• Microsoft Excel² 2003, 2007, 2010³ (with latest updates)
• Corel WordPerfect X3 and X4

1. Supported with the 32-bit version of Word 2010 only
2. Advanced Export to Excel requires Microsoft Excel 2007 or later
3. Integration not supported with Office 2010 "Click to Run" Version.

 Supported Fax Applications

• Microsoft Fax

 Supported Internet Browsers

• Microsoft Internet Explorer 9.0
• Microsoft Internet Explorer 8.0
• Microsoft Internet Explorer 7.0

 Supported Reporting Tools

• Business Objects Crystal Reports XI (Embedded, Standard, Professional, Enterprise)
• Business Objects Crystal Analysis 11
• Crystal Reports Server XI
• Business Objects Crystal Reports 2008¹

1. When viewing reports created by Crystal Reports 2008, some features used in the report may not be supported. Refer to the Maximizer Knowledge Base article titled "Support for Features in Crystal Reports 2008 ", reference number 314421, for more information.

 Supported Accounting Applications

Accounting Link Designed for Use with QuickBooks^®

• QuickBooks 2011 Pro/Premier (US Version)^2,3
• QuickBooks 2006, 2007, 2008, 2009, 2010 Pro/Premier Editions (US Version)
• QuickBooks 2011 Pro/Premier (Canadian Version)²
• QuickBooks 2006, 2007, 2008, 2009, 2010 R2 Pro/Premier Editions (Canadian Version)
• QuickBooks Enterprise Editions 6.0, 7.0, 8.0, 9.0, 10.0 (US Version)
• QuickBooks Enterprise Solutions 8.0, 9.0 (R4) (Canadian Version)
• QuickBooks 2010 Pro/Premier Edition (UK Version)²
• QuickBooks 2008 Pro/Premier Edition (UK Version)
• QuickBooks 2006/07, 2007/08, 2008/09, 2010/11 Pro/Premier Editions (Australian Version)

Accounting Link for Sage 50 Accounts

• Sage 50 Accounts 2010¹

1. Requires Accounting Link v11 Service Release 1 or later
2. Remote Data Sharing (RDS) is not supported.
3. Visit the Maximizer Knowledge Base for more infromation

 Upgrade Path

• Maximizer CRM 11
• Maximizer CRM 10
• Maximizer 7.0, 8.0 and 9.0 (requires the Pervasive Engine)

 Supported Import (DB)

 Supported Smartphones

MaxMobile
- for Blackberry and Windows Mobile devices

• Supported BlackBerry devices

 Miscellaneous

Internet Information Services

• Microsoft Internet Information Services

 Deprecation List