Contact Us Customer Support


Customer Support: Maximizer Entrepreneur


 Supported Operating Systems

  • Microsoft Windows 7 Home Premium, Professional, Ultimate, and Enterprise (32-bit and 64-bit edition)(with latest updates)
  • Microsoft Windows Vista Home, Business, Ultimate, and Enterprise (32-bit and 64-bit edition) (with latest updates)
  • Microsoft Windows XP Home and Professional (32-bit and 64-bit edition) (with latest updates)
  • Microsoft Windows XP (Tablet PC Version) (with latest updates)
  • Microsoft Windows 2000 Professional, Server and Advanced Server (with latest updates)
  • Microsoft Windows Server 2008 Standard and Enterprise (32-bit and 64-bit edition)
  • Microsoft Windows Server 2003 Standard and Enterprise (32-bit and 64-bit edition) (with latest updates)
  • Microsoft Terminal Server 2000, 2003
  • Citrix 4.0

Microsoft Windows XP Home, XP Media Center, Vista Home, Vista Home Premium, and Windows 7 Home Premium are not supported in a network environment when logging into a domain is required. Refer to your Microsoft documentation for details on how to set up networking in a workgroup environment

▲ top

 Supported Database Applications

  • Microsoft SQL Server 2005 Express (provided with Maximizer CRM Entrepreneur installation) (32-bit and 64-bit)
▲ top

 Supported Email Applications

  • Microsoft Outlook1 2000, 2002 (XP), 2003, 2007
  • Microsoft Outlook Express 6.0
  • Microsoft Exchange 2000, 2003, 2007 (SP1)
  • Lotus Notes/Domino2 5.0, 6.0, 6.5, 7.0
  • GroupWise 5.0, 6.0, 6.5, 7.0
  1. The Outlook Add-in is only supported on computers running Outlook 2002 (XP) or later.
  2. The integration of Lotus Notes and Maximizer is limited to allowing access to only the Inbox folder and reading/composing email in plain text. Also, subfolders are not available and email messages do not display attachment indicators in the Maximizer Email window.
▲ top

 Supported Office Applications

  • Microsoft Word 2000, 2002(XP), 2003, 2007
  • Microsoft Excel 2000, 2002(XP), 2003, 2007
  • Corel WordPerfect 10.0, 11, 12
▲ top

 Supported Fax Applications

  • Microsoft Fax
▲ top

 Supported Internet Browsers

  • Microsoft Internet Explorer 6.0
  • Microsoft Internet Explorer 7.0
  • Microsoft Internet Explorer 8.0
▲ top

 Supported Reporting Tools

  • Business Objects Crystal Reports XI (Embedded, Standard, Professional, Enterprise)
  • Business Objects Crystal Analysis 11
  • Crystal Reports Server XI
  • Business Objects Crystal Reports 20081
  1. When viewing reports created by Crystal Reports 2008, some features used in the report may not be supported. Refer to the Maximizer Knowledge Base article titled "Support for Features in Crystal Reports 2008 ", reference number 314421, for more information.
▲ top

 Supported Accounting Applications

Accounting Link Designed for Use with QuickBooks®

  • QuickBooks 2011 Pro/Premier (US Version)2,3
  • QuickBooks 2006, 2007, 2008, 2009, 2010 Pro/Premier Editions (US Version)
  • QuickBooks 2011 Pro/Premier (Canadian Version)2
  • QuickBooks 2006, 2007, 2008, 2009, 2010 R2 Pro/Premier Editions (Canadian Version)
  • QuickBooks Enterprise Editions 6.0, 7.0, 8.0, 9.0, 10.0 (US Version)
  • QuickBooks Enterprise Solutions 8.0, 9.0 (R4) (Canadian Version)
  • QuickBooks 2010 Pro/Premier Edition (UK Version)2
  • QuickBooks 2008 Pro/Premier Edition (UK Version)
  • QuickBooks 2006/07, 2007/08, 2008/09, 2010/11 Pro/Premier Editions (Australian Version)

Accounting Link for Sage 50 Accounts

  • Sage 50 Accounts 20101
  1. Requires Accounting Link v11 Service Release 1 or later
  2. Remote Data Sharing (RDS) is not supported.
  3. Visit the Maximizer Knowledge Base for more infromation
▲ top

 Upgrade Path

  • Maximizer CRM 11
  • Maximizer CRM 10
  • Maximizer 7.0, 8.0 and 9.0 (requires the Pervasive Engine)
▲ top

 Supported Import (DB)

  • ACT! 1.x/2.x/3.x/4.x/2000/6.x/2004
  • ACT! 2005 and ACT! 2005 Premium for Workgroups/ACT! by Sage 2006 and ACT! by Sage Premium for Workgroups 2006
  • ACT! 2007 and ACT! 2007 Premium for Workgroups
  • ACT! 2008 and ACT! 2008 Premium for Workgroups
  • ACT! by Sage 2009 and ACT! by Sage Premium 2009
  • ACT! by Sage 2010 and ACT! by Sage Premium 2010
  • GoldMine and GoldMine CE 1.x/2.x/3.x/4.x/5.x/6.x
  • GoldMine 6.7 Corporate Edition or earlier
  • GoldMine 8.0.2 Premium Edition (MS SQL Server database only)
  • Organizer 1.x
  • Delimited
  • CSV (Comma Separated Values)
  • Clipper Summer ‘87
  • Clipper 5.x
  • dBase III/III+
  • dBase IV
  • dBase V/Visual dBase 5.x
  • FoxBase/FoxBASE+
  • FoxPro 1.x
  • FoxPro 2.x
  • Visual FoxPro 3.x
  • XML
▲ top

 Miscellaneous

Internet Information Services

  • Microsoft Internet Information Services
▲ top

 Deprecation List

Feature/Product Deprecation Notice

The following products/features are set for deprecation and will be discontinued in the next major release of Maximizer CRM. During the deprecate period, the product/feature is fully supported within the product, and technical support is available unless specified otherwise:

  • Calendar Book and Personal Organizer
  • ecBuilder (ecBuilder has been removed from the v11 installation CD. ecBuilder 6.0 installation installed with an earlier version of Maximizer is supported.)
  • Maximizer ODBC Driver
  • Order Processing using ecPlace

Discontinued

The following products/features are discontinued in Maximizer CRM v12 and are no longer supported:

  • BlackBerry devices running the BlackBerry OS software prior to version 4.2.1
  • Business Objects Crystal Analysis 10
  • CanDoGo
  • Corel WordPerfect 10.0, 11, 12
  • Corel WordPerfect 2003 - 2005
  • GroupWise 5.0 and 6.0
  • Internet Explorer 6.0
  • Outlook Express 6.0
  • MaxFinder
  • MaxLink
  • Maximizer Forms Designer
  • MaxMobile for Windows Mobile O/S (until further notice)
  • Microsoft Outlook 2000
  • Microsoft SQL Server 2000
  • Microsoft Windows 2000
  • MS Excel 2000
  • MS Word 2000
  • QuickBooks 2003-2005
  • Radius90 Analyzer
  • Radius90 Producer
  • WinFax Pro
▲ top