Customer Support: Maximizer CRM Live

Customer Support > Maximizer CRM Live

Key Resources:

Support Information:

How-to Videos 

Here are some great how-to videos. They cover a wide range of topics:

Additional Product Information 

Supported Office Applications 

• Microsoft Word^{1, 2, 3, 5} 2003, 2007, 2010, 2013 (with latest updates)
• Microsoft Excel⁴ 2003, 2007, 2010, 2013 (with latest updates)
• Microsoft Outlook^{3, 5} 2003, 2007, 2010, 2013 (with latest updates)

1. Word support requires Maximizer CRM Live Word Integration Add-in.
2. Word and Outlook Integration Add-on not supported with Microsoft Office "Click to Run" version and not supported on Mac O/S.
3. Advanced Export to Excel requires Microsoft Excel 2007 or later running on Windows.
4. Outlook support requires Maximizer CRM Live Outlook Integration Add-in.
5. Supported with the 32-bit and 64-bit versions of Word and Outlook.

Supported Internet Browsers 

• Microsoft Internet Explorer 8.0, 9.0, 10.0 for Windows
• Mozilla Firefox¹ (version 17 and up) for Windows
• Mozilla Firefox² (version 17 and up) for Mac

1. Microsoft Word Integration Add-in and Advanced Export to Excel are not supported.
2. Microsoft Word and Outlook Integration Add-ins and Advanced Export to Excel are not supported.

Supported Smartphones 

Mobile Access
- New for Maximizer CRM 12 Group & Enterprise editions and Maximizer CRM Live

• iPhone^®, iPad™, Android™, and other mobile devices

MaxMobile
- for Blackberry and Windows Mobile devices

• Supported BlackBerry devices
• Supported Smartphones & Handheld devices running Windows Mobile 2003
• Supported Smartphones & Handheld devices running Windows Mobile 5
• Supported Smartphones & Handheld devices running Windows Mobile 6
• Supported Microsoft Smartphones devices

MaxLink

• Supported Smartphones and Handhelds

Supported Imports 

• MXI
• CSV and Tab-delimited