What's New in Maximizer CRM 10.5 Freedom

Maximizer CRM 10.5 Freedom builds on over 20 years of development and success, providing you with more options to work the way you want to. It takes sales, marketing, customer service & support to the next level, with significant enhancements to Maximizer Mobile CRM.

Maximizer CRM 10.5 Freedom

1. Freedom for sales & field service staff - to access customer information while on the road.
2. Freedom for executives & managers – to monitor the status of their business and team performance, at a glance, no matter where they are.
3. Freedom for IT - to wirelessly/remotely deploy MaxMobile onto the BlackBerry smartphones of mobile staff.

New in Mobile CRM

• Schedule and view your upcoming appointments at a glance using daily, weekly, and monthly views.
• MaxMobile support for the latest BlackBerry^® smartphones including the Bold^TM and Storm^{TM i}
• Mobile Dashboardsⁱⁱ for real-time monitoring of business and team performance at a glance, accessed through your mobile web browser.
• Integration with BlackBerry's built-in emailⁱ, address book and phone to create new contacts, opportunities and cases in MaxMobile.
• Wireless depolymentⁱ of MaxMobile on BlackBerry smartphones via email push to staff.
• Support for iPhone^TM, Google G1^TM and Nokia^® smartphones (Symbian OS) through your smartphone's web browserⁱⁱ.
• One-click access to maps and directions from customer recordsⁱⁱⁱ
• Log calls, SMS text messages and emails to client records in Maximizer CRM from your BlackBerryⁱⁱⁱ.
• Extend storage of customer data onto BlackBerry with SD cardsⁱⁱⁱ.
• Access online document libraryⁱⁱ to send quotes, brochures and other documents to customers & prospects.
• Customer service case management through Maximizer CRM Wireless Web Access.

Improved in Mobile CRM

• Improved BlackBerry-like experience and single-click access to information.
• Integration with BlackBerry built-in address book to create opportunities, cases, and link to the Maximizer CRM record.
• Seamless, real-time online access to entire corporate CRM database from your smartphone (Wireless Web Access integration).
• Improved synchronization performance and preferences.

Other New Features

• More features in Web Access, including: Word integration, Excel export, Action Plans, personal email templates, call logging, global editing, improved email integration, improved calendar, and faster performance.
• Marketing campaigns: track up to five landing page URLs in email campaigns.
• Improved business intelligence: drag-and-drop dashboards, advanced export to Excel to support on-the-fly trend analysis through graphical conditional formatting.
• Improved Workflow Automation: alert dashboards, improved workflow interface featuring the new Event Manager Navigator
• Social networking integration: Jigsaw, LinkedIn (searching, company data importing to Maximizer CRM)

For further details, download the Maximizer CRM 10.5 What's New datasheet which includes a comparison to earlier versions.

Maximizer CRM is available in four editions: CRM 10 Entrepreneur Edition for contact management, and CRM 10.5 Freedom Group Edition, Professional Edition and Enterprise Edition for full-featured customer relationship management (CRM) - allowing for a smooth transition between editions as your business grows.