News: Media Headlines

Destination CRM – November 18, 2011

New Maximizer CRM 12 Goes Mobile and Social

Maximizer Software, a provider of customer relationship management (CRM) and mobile CRM solutions, has released Maximizer CRM 12. The latest Maximizer CRM release helps companies address the need for workforce mobility by providing access to a CRM solution across the Apple iPad and any tablet computer or mobile device.Maximizer CRM 12 also includes expanded capabilities in business intelligence, measuring marketing ROI, and iCalendar and SharePoint integration.

"Successful customer engagement requires the ability to integrate your CRM solution into your completely mobile life," said Maximizer Software President Vivek Thomas. "You need to be constantly connected to your customer, be instantly alerted to new revenue opportunities, and make informed decisions, anywhere and at anytime."

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Call Centre Software – November 12, 2011

TMCnet Call Center Software Week in Review

TMCnet Contributor Rajani Baburajan reported that Maximizer Software’s new CRM solution, called Maximizer CRM 12, is “optimized for new mobile devices.” Features are said to include better performance in accessing the web, more customization options and full integration with the professional social network site LinkedIn 

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myCustomer.com – November 10, 2011

Maximizer CRM expands across iPad and mobile with new launch

Canadian CRM specialist Maximizer Software has released a new version of its Maximizer CRM suite to meet customer demand for workforce mobility.

Maximizer CRM 12 offers access to the customer relationship management suite across the Apple iPad and any tablet computer or mobile device. Maximizer CRM 12 also includes expanded capabilities in business intelligence, measuring marketing ROI, and iCalendar and SharePoint integration.

The latest Maximizer CRM release also helps integrate social networks into business processes by capturing dynamic social profiles at the customer contact level that can be easily adapted as social networking preferences change.

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Managing Automation.com – November 9, 2011

CRM Update Adds iPad, Social Networking Tools for Sales

Maximizer CRM 12 delivers customer management tools to sales teams via the iPad, streamlining the process of sales operations on the road and via social networks, according to the company.

For the second time this year, the purveyor of the Maximizer CRM software has updated its customer relationship management platform, adding new social CRM functions and streamlining mobile access to the software. Maximizer CRM 12 extends CRM access to Apple iPad users, a key constituency in today’s mobile environment. The touch-screen user experience in version 12 has improved across all mobile devices, Maximizer Software said, and the company has eliminated the requirement to purchase and use disparate applications tailored to specific mobile devices. In addition, salespeople can now use their mobile devices to view calendars and book appointments with multiple colleagues, and Maximizer 12 also integrates with iCalendar, the company said.

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Call Centre Software.com – November 9, 2011

Maximizer Software's Latest CRM Software Leads with Social Networking Capability on Any Mobile Platform

Maximizer CRM 12, the new mobile user interface, can assist businesses to offer better customer engagement and capitalize on business opportunities anywhere, anytime
and on any mobile platform.

Targeting social media savvy business customers, the latest CRM solution is optimized for new mobile devices. It features enhanced Web access performance, expanded
customization options and full integration with LinkedIn.  Leveraging the latest Maximizer CRM, companies can address the need for workforce mobility by providing access
to a CRM solution across the Apple iPad and any tablet computer or mobile device.

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Fender Bender Magazine – November 2011

Keep Your Customers

Marketing to your customer base is critical. Customer retention management software simplifies the relationship-building work of retaining repeat business.  Two things keep your customers coming back: Consistent communication and that once-every-few-years fender bender. Staying in touch is a simple idea, but it isn’t easy for many shops.

Keeping track of names, addresses and emails of past customers, and using that information in a meaningful way can be a challenge. But, with the help of Customer relationship management (CRM) software, shops can collect and organize customer data in a way that lets them automate customer-relations initiatives. That’s a pathway to stronger long-term sales growth, and the reason that CRM systems have been identified as a must-have tactic for collision repair shops looking to succeed in the next decade.

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Call Centre Services Newsletter - October 20, 2011

Maximizer CRM 12 Availability Announced by CRM Domain Solution Partner Maximizer

Maximizer is a CRM Solution provider and one of the leaders in the industry with powerful LinkedIn integration and built-in mobile and web access. The company recently announced the availability of Maximizer CRM 12.

This new version of Maximizer CRM 12 will now offer customers an enhanced and richer customer engagement and help businesses maximize opportunities anywhere, anytime. It will also help them on mobile platforms by providing them with the maximum benefits and prospects for their business to expand. The new interface has been specifically customized for the latest mobile devices by providing them with better web access performance, expanded customization options as well as full integration with LinkedIn.

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