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Invest in the Success of your CRM Software
When you invest in a leading CRM software solution, you want to ensure the continued success of your strategic CRM initiatives - for your users and your customers. Throughout your deployment, Maximizer Software's Annual Maintenance Contracts help you ensure that your system and users are running at the speed of your business. With maintenance, you'll receive a priority response to your inquiries.
With free upgrades to the next version of Maximizer Enterprise, you'll stay current with the latest updates and best technology. On top of that, Annual Maintenance customers gain insight into more productive and useful ways to use Maximizer Enterprise through our senior customer support technicians who have experience with thousands of installations worldwide. So your business continues to attract prospects, win new customers, and increase repeat business.
Purchased at the same time as your software licenses at 20% of the software costi, Annual Maintenance provides you with:
- Free major upgrades to the next version of Maximizer Enterprise to stay current with the best technologyii
- Unlimited support calls via a dedicated Annual Maintenance toll-free phone for designated contacts to ensure your users are always up and runningiii
- Email support for designated contacts
- Priority response to customer support inquiries by a senior customer support technician
- Direct notification of free software updates including hot fixes, service releases, and documentation updates
- Discounts on web training sessions to increase productivity for sales, marketing, customer service users and administrators
- Get 2 for the price of 1 on Maximizer Enterprise Training Guides to hold internal training sessions
- Priority response to error reports
- Option to participate in the beta test program for the next versions of Maximizer Enterprise so you have a voice in product development
- Priority consideration for product suggestions to help us shape the next version of Maximizer Enterprise with the features that are most useful to our customers
- Access to technical white papers & product roadmap
- Opportunity to be showcased as a Maximizer Enterprise success site
Your CRM software is important to the day-to-day operations of your business, and we are committed to providing you with the support you need to succeed with your customers.
More Information
Call 1-800-804-6299 or a Certified Maximizer Business Partner (1-800-624-4153) for further information on Annual Maintenance.
i Annual Maintenance Contracts are available to Maximizer CRM 10.5 Group Edition customers; and is mandatory for Maximizer CRM 10.5 Professional Edition and Enterprise Edition customers. Cost is 20% of new user MSRP for the total number of software licenses with a minimum of $1000; must be paid annually. To receive benefits of Annual Maintenance, including complimentary upgrades, your contract must be current.
ii Complimentary upgrade does not include upgrades to third-party software such as databases, report designer software (Crystal Reports,
Radius90), and Workflow Automation powered by KnowledgeSync.
iii Priority customer support for Annual Maintenance customers is offered 7:00am to 4:00pm PT; does not include implementation/installation, database administration, system/network/network security configuration, software customization, or training (other than how-to questions). Designated contacts must be named help-desk individuals. Customer support policies are subject to change.