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Maximize your Business Success with MaxAdvantage
We understand that when you invest in a CRM solution, you want the assurance that it will continue to help your company maximize revenue and support your evolving business needs.
We view our customers as partners, so we are committed to helping you succeed and getting you the maximum return on your investment. We work with you to ensure you continue to expand the full potential of your Maximizer CRM solution, keeping you up-to-date and competitive in today’s rapidly-evolving marketplace.
With a team of dedicated professionals and access to the latest technology, MaxAdvantage1 delivers optimum value in a comprehensive program that protects and extends your software investment by providing your business with the expertise, support and tools that will help drive productivity, improve workplace efficiencies, increase user adoption and reduce costs.
After a successful installation with our Professional Services team or a Certified Maximizer Business Partner, MaxAdvantage makes it easy to get the most out of your Maximizer CRM solution. With MaxAdvantage you can take advantage of:
- Training2: Increase user adoption and employee productivity. Exclusive how-to webinars and on-demand online training courses will help you and your team gain skills and insight on more productive and useful ways to leverage Maximizer CRM.
- Support3: Lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues. A dedicated team of senior support technicians provides you with priority response to customer service support inquiries via a dedicated toll free phone line, email or live chat.
- Software Assurance4: Keep your organization current and competitive, while reducing costs. Upgrades to the latest version gives you access to the latest technology, simplifies software licensing and lowers the cost of acquiring new product versions.
With all the value-added benefits, MaxAdvantage will ensure that your CRM continues to boost productivity and profitability across your organization all in one cost-saving program.
Example: (Based on just 10 users). As a Gold-level MaxAdvantage member, you can save over $6800!
Discover the benefits of your MaxAdvantage Program:
| Benefits | Bronze |
Silver |
Gold |
|---|---|---|---|
Training & Education |
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| On Demand Training Courses | N/A | Address Book 100 | Address Book 100 & 200 |
| Quarterly How-To Webinars | N/A | N/A |  |
Support |
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| Incident | N/A | 5 | Unlimited |
| Phone, Email, Chat | N/A | |
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| Remote Troubleshooting | N/A | |
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Software Assurance |
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| Upgrade to the latest version | |
|
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| Software Updates / Hot fixes | |
|
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Discounts |
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| Licenses | N/A | 5% | 10% |
| On-demand, Online Training | N/A | 5% | included |
Communications |
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| Member Portal Access | |
|
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| Quarterly Newsletter | |
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Learn more about MaxAdvantage Maintenance Program (PDF)
Call 1-800-804-6299 or a Certified Maximizer Business Partner (1-800-624-4153)
for further information on MaxAdvantage.
- MaxAdvantage is included for the first year on all new licenses of Maximizer CRM Team, Group and Enterprise Editions with an option to renew. Cost is 20% of new user MSRP price per license, for the total number of software licenses. Additional charges may apply depending on the program level (Bronze, Silver, Gold).To receive benefits of the MaxAdvantage program, including upgrades, your License and Maintenance Agreement (LMA) must be current.
- How-To Webinars are available to Gold program members only. On-demand, online training courses are available to Gold & Silver program members only.
- Unlimited customer support available to Gold members only; 5 customer support incidents (30 min/incident) included for Silver members. Support does not include implementation/installation, database administration, system/network/network security configuration, software customization, or training (other than how-to questions). Designated contacts must be named help-desk individuals. Customer support policies are subject to change.
- Software assurance does not include upgrades to third-party software.
