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With an unparalleled combination of powerful mobile and web access to real-time data, and social profile building and LinkedIn integration, Maximizer CRM 12 empowers you to attract, engage and succeed – anywhere, anytime. With expanded capabilities in Business Intelligence, marketing campaign management and iCalendar integration, combined with the convenience of an all-inclusive license, Maximizer CRM delivers one complete CRM solution.
Social Networking
- Generate more leads faster with the ability to search, view and link directly to a contact’s or company’s LinkedIn profile from Maximizer.
- Build complete profiles and obtain up-to-date information on your contacts with direct links to external websites and social media profiles (blogs, Twitter streams, Facebook, LinkedIn).
Mobile Access
- An intuitive user interface optimized for the latest devices and browsers – no need for different applications based on mobile devices used throughout the organization.
- Save time with improved navigation tools for retrieving contact profiles and instant views of real-time dashboards.
- View available time and schedule appointments with multiple colleagues in just a few clicks.
Web Access
- Hone in on only the key information you need in one consolidated window and customizable views.
- Improve productivity and the level of customer service with faster response time to commands and the ability to retrieve contacts, customer service cases and opportunities directly from a company record.
- Execute campaigns from the convenience of the web with access to full marketing campaign functionality.
Marketing Campaign Management
- Effectively measure marketing campaign ROI with the ability to associate an opportunity with a particular campaign.
- Improve sales forecasting based on previous campaign performances and redirect resources to initiatives that generate proven returns.
- Set KPIs and determine campaign effectiveness based on chosen criteria (i.e. number of opportunities, opportunity revenue, etc.).
Sales Management
- Manage territories more effectively and allocate appropriate resources with the ability to assign multiple Account Managers to the same territory.
- Stay on top of the opportunities in the sales pipeline by easily sorting close date based on chosen filter options (all, week, month, quarter or year).
- Set goals and track sales quotes the way you want by specifying milestone amounts either as a percentage or a dollar figure.
Business Intelligence
- Gain instant views of business metrics with an automated dashboard template that you can use right out of the box or customize to capture your own unique key performance indicators.
- Share key metrics, save time and improve visibility across the organization with the ability to email dashboards.
- Save money and time by utilizing built-in SQL Server Reporting Services (SRSS).
Usability and Productivity Enhancements
- Ensure compliance regulations are met and a consistent customer experience is delivered by setting up an action plan whereby each task is dependent on the previous one being completed.
- Set-up and manage appointments seamlessly with internal colleagues and external customers using the most popular calendar applications.
- Filter communications, lists, searches, and opportunities based on most commonly used date ranges, ascending/descending order and/or only those created by the user.
Phone 1-800-804-6299 or e-mail for more information or to request a demonstration.
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