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Maximizer CRM Editions

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Whether you’re a start-up, or have 800 employees and thousands of customers, Maximizer CRM has the right solution for you.

Maximizer CRM adapts to the way you work, and grows as your business grows. Choose from four editions, as well as several add-on modules and options for the solution that matches your business needs. The right solution will depend on your number of users, access, and feature requirements.

Which is Edition Right for You?

From start-up and beyond, Maximizer CRM has the right edition for you. Below is a summary of the differences to help you select the right edition for your business today, so you can grow with Maximizer CRM tomorrow.


Entrepreneur Edition (Contact Manager) Entrepreneur Edition (Contact Manager)

For entrepreneurs, small business owners, and sales professionals, start off on the right CRM foot with Entrepreneur Edition. Maximize your time, create satisfied customers, and increase your sales - whether you’re working on your own or with a team of up to ten people, choose the award-winning contact manager that has sold more than one million licenses! Read more about Entrepreneur Edition (Contact Manager).


Group Edition Group Edition

For small businesses, Maximizer CRM Group Edition is a full-featured CRM solution that enables teams of up to fifteen users to work together effectively to sell to, market to, and service customers. It features Account & Contact Management, Sales Opportunity Management and Forecasting, Marketing Automation (including Email Marketing), and Customer Service & Support Management. Along with access options for Windows desktop, web, remote synchronization, or mobile devices. Group Edition offers unprecedented deployment time for small businesses. Read more about Group Edition.


Professional Edition Professional Edition

As small and medium-sized businesses grow with more employees and customers, Maximizer CRM Professional Edition grows with you - from five to an unlimited number of users. In addition to all of the complete CRM features and access options in Group Edition, this edition offers enterprise-class reporting and database management. Read more about Professional Edition.


Enterprise EditionEnterprise Edition

For medium-sized businesses with more sophisticated CRM process and automation needs, Maximizer CRM Enterprise Edition offers advanced features including Workflow Automation and Knowledge Base management. Built for ten to an unlimited number of users, this edition features out-of-the-box alerts and other process automation for businesses that want to work smarter to effectively meet their sales and customer satisfaction goals. Read more about Enterprise Edition.

Maximizer CRM 10 Entrepreneur Edition: Contact Management Software Solution

As an entrepreneur, small business owner, or sales professional, you have to perform many functions simultaneously—from prospecting and closing sales to servicing customers. Maximizer CRM Entrepreneur Edition, formerly known as Maximizer Contact Manager, helps you maximize your time, create satisfied customers, and increase your sales. It’s a complete contact management solution that combines a business contact management, sales opportunity management, Outlook integration, scheduling, reporting, document management, and eCommerce.

If you’re currently using paper-based systems, spreadsheets, or other outdated methods of managing contacts, schedules, and sales, try Maximizer for 15 days and you’ll immediately see how it improves efficiency, organizes your time, manages your sales cycle, and improves customer tracking. A leading contact management solution like Maximizer CRM 10 Entrepreneur Edition enables you to save every interaction (phone call, email, fax) with your contacts, and schedule automatic reminders for the next series of meetings or calls to make to that client -- so that all of your clients feel like your most important client.

Maximizer CRM 10 Entrepreneur Edition contact manager provides:

Using Maximizer 9, 8 or an earlier Maximizer version? See What’s New

Want more features? Learn more about Group, Professional, or Enterprise Editions:

See the comparison chart to compare features

Maximizer CRM Group Edition:
CRM Software Solutions for Small Businesses

For small businesses, Maximizer CRM Group Edition is a full-featured CRM software solution that enables teams of up to fifteen users to work together to attract more prospects, win new customers, and improve customer satisfaction.

Group Edition has all the sales, marketing, and customer service features as other CRM software solutions to help teams effectively sell to, market to, and service customers. It features account & contact management, sales opportunity management and forecasting, marketing automation (including built-in email marketing), and customer service & support management. Group Edition now offers all the access options: Windows desktop, web, remote synchronization, and mobile devices so you have access to all your CRM information - anywhere, any time.

Designed for small businesses, Maximizer CRM Group Edition offers unprecedented deployment time with a database powered by Microsoft SQL Express - offering seamless installation, zero administration, yet powerful to power even the most demanding of small businesses.

Maximizer CRM Group Edition features:

Account & Contact Management:

including time management, task management, email management, Microsoft Office® integration, Outlook & Exchange synchronizationii document management, and accounting integrationiii (to QuickBooks® and Dynamics GP®). Learn about Account & Contact Management.


Sales:

including sales force automation, opportunity management, lead management, sales forecasting, sales coachingiv, territory management, quote management, partner relationship management. Learn about Sales.


Marketing:

including marketing automation, email marketing. Learn about Marketing.


Customer Service & Support:

including case management, customer self-servicev, Knowledge Basevi, and computer telephony integration (CTI). Learn about Customer Service & Support.


Business Intelligence:

including reports, dashboards, & custom reportingvii. Learn about Business Intelligence.


Workflow Automation viii:

add-ons available for process automation and business activity monitoring. Learn about Workflow Automation.


eBusiness:

web and order management eCommerce solutions. Learn about eBusiness.


Customization & Integrationix:

capabilities to easily make CRM work for your unique business processes. Learn about Customization & Integration.


Using Maximizer Enterprise 10, 9.5, 9, 8 or earlier version? See What’s New.


Need more? Learn more about:

  • Professional Edition - enterprise-class database management and reporting with SQL Server for unlimited number of users
  • Enterprise Edition - advanced workflow automation, knowledge base, and more

Phone 1-800-804-6299 or e-mail for more information or to request a demonstration.
i Contact your account manager for pricing on access options.
ii Outlook synchronization is available with Group Edition; Exchange synchronization requires MaxSync add-on product with additional fees.
iii Accounting Link with QuickBooks and Dynamics GP are add-on products with additional license fees.
iv CanDoGo is an add-on service with additional fees. Partner Relationship Management requires add-on Partner Web Access licenses.
v Customer self-service requires add-on Customer Web Access licenses.
vi Knowledge Base is an add-on module for Professional Edition (this module included with Enterprise Edition).
vii Custom reporting provided through add-on licenses of Crystal Reports.
viii Workflow Automation powered by KnowledgeSync is an add-on product with additional license fees. Customization & integration requires
ix Customization Suite, which is an add-on product with additional license fees.

Maximizer CRM Professional Edition:
CRM Systems for Growing Small and Medium-Sized Businesses

As small and medium-sized businesses grow with more employees and customers, so do their demands from CRM systems. Maximizer CRM Professional Edition grows with you - from five to an unlimited number of users. Like Group Edition for small businesses, it is a full-featured CRM including account & contact management, sales opportunity management and forecasting, marketing automation (including built-in email marketing), and customer service & support management. In addition to all of these modules, and all of the access optionsi (Windows desktop, web, remote synchronization, and mobile devices), Professional Edition offers an enterprise-class reporting and database management system for growing businesses. A truly flexible CRM system for your growing business.

Combined with Microsoft SQL Server, Maximizer CRM Professional Edition offers virtually unlimited storage capacity as your customers and teams grow. SQL Reporting Services offer growing businesses out-of-the-box reports, in addition to advanced report customization. 

Maximizer CRM Professional Edition features:

Account & Contact Management:

including time management, task management, email management, Microsoft Office® integration, Outlook & Exchange synchronizationii document management, and accounting integrationiii (to QuickBooks® and Dynamics GP®). Learn about Account & Contact Management.


Sales:

including sales force automation, opportunity management, lead management, sales forecasting, sales coachingiv, territory management, quote management, partner relationship management. Learn about Sales.


Marketing:

including marketing automation, email marketing. Learn about Marketing.


Customer Service & Support:

including case management, customer self-servicev, Knowledge Basevi, and computer telephony integration (CTI). Learn about Customer Service & Support.


Business Intelligence:

including reports, dashboards, & custom reportingvii. Learn about Business Intelligence.


Workflow Automation viii:

add-ons available for process automation and business activity monitoring. Learn about Workflow Automation.


eBusiness:

web and order management eCommerce solutions. Learn about eBusiness.


Customization & Integrationix:

capabilities to easily make CRM work for your unique business processes. Learn about Customization & Integration.


 



Using Maximizer Enterprise 10, 9.5, 9, 8 or earlier version? See What’s New

Need more? Learn more about Enterprise Edition - advanced workflow automation, knowledge base, and more.


Phone 1-800-804-6299 or e-mail for more information or to request a demonstration.
i Contact your account manager for pricing on access options.
ii Outlook synchronization is available with Group Edition; Exchange synchronization requires MaxSync add-on product with additional fees.
iii Accounting Link with QuickBooks and Dynamics GP are add-on products with additional license fees.
iv CanDoGo is an add-on service with additional fees. Partner Relationship Management requires add-on Partner Web Access licenses.
v Customer self-service requires add-on Customer Web Access licenses.
vi Knowledge Base is an add-on module for Professional Edition (this module included with Enterprise Edition).
vii Custom reporting provided through add-on licenses of Crystal Reports.
viii Workflow Automation powered by KnowledgeSync is an add-on product with additional license fees. Customization & integration requires
ix Customization Suite, which is an add-on product with additional license fees.

Maximizer CRM Enterprise Edition:
Customer Relationship Management Software with more Sophisticated CRM Processes

Today’s demanding medium-sized businesses are challenged with competing in a fierce market against large enterprise counterparts. Having more sophisticated customer relationship management software and automation is critical in fostering team collaboration and efficiency, and creating the kind of customer loyalty you need to continue to grow your business. If your team needs access to customer relationship management software from anywhere, and you need to monitor all the critical activities in your business in real-time - with a low total cost of ownership that fits in your budget - Maximizer CRM Enterprise Edition is for you.

In addition to all the full-featured CRM capabilities in Professional Edition, Maximizer CRM Enterprise Edition gives your staff access to both Windows desktop and web access; plus options for BlackBerry, Windows Mobile or Palm mobile CRM access. Also powered by Microsoft SQL Server for enterprise-class database management, security, and reporting, Enterprise Edition includes a Lite Edition of Workflow Automation powered by KnowledgeSync. Enabling you to automate customer-facing processes and monitor critical activities in your business - before it’s too late. Maximizer provides true customer relationship management software with real-time collaboration and business intelligence for the most demanding of growing, medium-sized businesses.

Maximizer CRM Enterprise Edition features:

Account & Contact Management:

including time management, task management, email management, Microsoft Office® integration, Outlook & Exchange synchronizationii document management, and accounting integrationiii (to QuickBooks® and Dynamics GP®). Learn about Account & Contact Management.


Sales:

including sales force automation, opportunity management, lead management, sales forecasting, sales coachingiv, territory management, quote management, partner relationship management. Learn about Sales.


Marketing:

including marketing automation, email marketing. Learn about Marketing.


Customer Service & Support:

including case management, customer self-servicev, Knowledge Basevi, and computer telephony integration (CTI). Learn about Customer Service & Support.


Business Intelligence:

including reports, dashboards, & custom reportingvii. Learn about Business Intelligence.


Workflow Automation viii:

add-ons available for process automation and business activity monitoring. Learn about Workflow Automation.


eBusiness:

web and order management eCommerce solutions. Learn about eBusiness.


Customization & Integrationix:

capabilities to easily make CRM work for your unique business processes. Learn about Customization & Integration.


Using Maximizer Enterprise 10, 9.5, 9, 8 or earlier version? See What’s New


Phone 1-800-804-6299 or e-mail for more information or to request a demonstration.


i Contact your account manager for pricing on access options.
ii Outlook synchronization is available with Group Edition; Exchange synchronization requires MaxSync add-on product with additional fees.
iii Accounting Link with QuickBooks and Dynamics GP are add-on products with additional license fees.
iv CanDoGo is an add-on service with additional fees. Partner Relationship Management requires add-on Partner Web Access licenses.
v Customer self-service requires add-on Customer Web Access licenses.
vi Knowledge Base is an add-on module for Professional Edition (this module included with Enterprise Edition).
vii Custom reporting provided through add-on licenses of Crystal Reports.
viii Workflow Automation powered by KnowledgeSync is an add-on product with additional license fees. Customization & integration requires
ix Customization Suite, which is an add-on product with additional license fees.

Maximizer Editions Comparison Chart

From start-up and beyond, Maximizer CRM has the right edition for you. Below is a summary of the differences to help you select the right edition for your business today, so you can grow with Maximizer CRM tomorrow.

  Enterprise
Professional Group
Entrepreneur
  Enterprise Edition Professional Edition Group Edition Entrepreneur Edition

FEATURES

       
Minimum # Users 10 5 1 1
Maximum # Users Unlimited Unlimited 15 10
Maintenance & Support Required Required Optional Optional
Database SQL Server SQL Server SQL Express SQL Express
Access Options        
CRM for iPhone Wireless Web Access Wireless Web Access Wireless Web Access
CRM for BlackBerry MaxMobile MaxMobile MaxMobile MaxMobile Lite
CRM for Windows Mobile MaxMobile MaxMobile MaxMobile MaxMobile Lite
Web Access Checkmark Checkmark Checkmark  
Windows Desktop Access Checkmark Checkmark Checkmark Checkmark
Remote Synchronization Checkmark Checkmark Checkmark  
Wireless Synchronization Checkmark Checkmark Checkmark  
Wireless Web Access Checkmark Checkmark Checkmark  
Palm OS Synchronization MaxLink MaxLink MaxLink MaxLink
Sales        
Sales Force Automation Advancedi Standard Standard Basic
Territory Management Checkmark      
Quote Management Checkmark Checkmark Checkmark  
Partner Relationship Management Add-on Add-on Add-on  
Lead Management & Routing Checkmark Checkmark Checkmark  
Marketing        
Marketing Automation Advancedii Standard Standard  
Automated Email Marketing Checkmark Checkmark Checkmark  
Automated Fax & Print Campaigns Checkmark      
Web Services Checkmark Checkmark Checkmark  
Customer Service        
Customer Service Advancediii Standard Standard  
Customer Self-Service Checkmark Add-on Add-on  
Knowledge Base Included Add-on Add-on  
Business Intelligence       
Dashboards Checkmark Checkmark Checkmark  
Reports: Crystal   Checkmark Checkmark Checkmark Checkmark
Reports: SQL Reports Checkmark Checkmark    
Reports: Web Checkmark Checkmark    
Workflow Automation KnowledgeSync Lite Add-on Add-on  
Partner Web Access Add-on Add-on Add-on  
Customer Web Access Add-on Add-on Add-on  
Business Productivity    
Email, Tasks and Calendar integration with Outlook
Checkmark Checkmark Checkmark Checkmark
Outlook Integration Checkmark Checkmark Checkmark Checkmark
Exchange Server Integration Checkmark Checkmark Checkmark  
Acctg Link for Dynamics GP Add-on Add-on Add-on  
Acctg Link for QuickBooks Add-on Add-on Add-on Add-on
Business activity monitoring & alerting Knowledge Sync Lite Add-on Add-on  
Customization suite Add-on Add-on Add-on  
Administrator-controlled live update Checkmark Checkmark Checkmark  

Phone 1-800-804-6299 or e-mail for more information or to request a demonstration.