In a fast paced sales environment ease of maintaining client data is crucial and Maximizer CRM fits the bill perfectly. - VJ Tukkimaki, Real Estate Associate, Royal LePage Foothills Commercial Division
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Maximizer CRM
Maximizer CRM Success Stories
View a list of Maximizer Software customer success stories from Canada and the USA:
Government & Public
| South Carolina Department of Commerce |
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South Carolina Department of Commerce | Tracking and Accountability with Boosts to Investments and Job Creation |
"The team was hesitant to accept a new tool because they knew their workflow would possibly change. With Maximizer's flexibilty, their workflow changed minimally, and the team adapted easily." - Mandy Kibler, Director of Administration
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Healthcare
| VITA-TECH Canada Inc. |
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VITA-TECH Canada Inc. | Investing In CRM to Improve Customer Relationships |
"I wanted to make sure each user understood the benefits of integrating all of our sales, marketing, and customer service and support information into the Maximizer Enterprise database. Our sales team loves it because they now have so much more information about customers right at their fingertips, allowing them to interact on a much more personal level, which is the way we used to do things when the organization was smaller." - Greg Brownless, Vice President, Sales & Marketing
View the PDF  |
High Tech
| Processia Solutions |
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Processia Solutions | Delivering Personalized Customer
Attention on Global Scale with Maximizer CRM |
"Maximizer CRM has helped us optimally map our sales process from lead capture to opportunity level for the most targeted follow-up activities that consistently bring in sale after sale." - Marc Allard, CEO, Processia Solutions
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| Profit Systems Inc. |
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Profit Systems Inc. | Maximizer CRM provides software manufacturer with the key tool to manage operations at every stage of the sales and customer life cycle. |
"We track every interaction with our clients and prospects through Maximizer. Without having a system like Maximizer to assist us, we would have no way to make sure things didn’t fall through the cracks. It allows us to give better quality attention to clients and to streamline our customer service processes." -
Troy Wruck, Director of Sales and Marketing
View the PDF  |
Manufacturing
| Mathusek Inc. |
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Mathusek Inc. | Using CRM to Manage Growth, Increase Sales |
"Now our sales and service operations are integrated within Maximizer Enterprise. The system provides reliable synchronization of information to our reps and it's easy for them to see the significant contribution Maximizer Enterprise is making to our business." - Warren Mathusek, President
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| Thordon Bearings |
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Thordon Bearings | Maximizer CRM provides manufacturer with ability to successfully manage multi-million dollar projects |
"If we didn’t have Maximizer, we would not have company-wide insight into our projects. That is the key to our business, so to us it is mission critical."
Craig Carter, Director of Marketing and Customer Service
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| W&O Supply, Inc. |
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W&O Supply, Inc. | Standardizing Sales Processes at W&O Supply Increases Productivity |
"Turnover is an expensive part of doing business. Having Maximizer Enterprise allows new sales reps to become more productive in much less time. It also allows structured training that can be repackaged and delivered to new offices or new team members. It also makes our sales team more accountable for how they spend their time." - Jack Guidry, Vice President and National Sales Manager
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Publishing
| Kenilworth |
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Kenilworth | Veteren Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients' Market Share With Maximizer Enterprise |
"Kenilworth is about more than just ink on paper. We're a technology company determined to produce high quality publications and maintain profitable, long-term customer relationships using the technology that's available to us as cost-effectively and intelligently as possible. And, we've found a perfect match in Maximizer Enterprise." - Rudy Kral, Vice President
View the PDF  |
Services
| Atlantic County Utilities Authority |
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Atlantic County Utilities Authority | CRM Initiative Helps Utility Company Connect with Customers |
"Using Maximizer Enterprise we plan to change the way we do business by improving the efficiency of workflows and customer service business processes." - Richard Dovey, President
View the PDF  |
| Bridge Solutions Inc. |
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Bridge Solutions Inc. | Managing Relationships
for Regulatory Compliance |
"When I can take a brand-new employee with no software experience and have them interacting effectively with clients and generating new business in less than five days, I know that the software is paying for itself and then some. We quite literally couldn’t run our services without Maximizer Enterprise." - Tim Edward, President
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| RDS |
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RDS | Marketing Automation Leverages Time, Saves Resources, Gets Customers |
"Our well-run marketing campaigns are thorough, cost-effective, and allow us to show the widest group of prospects and referral sources that we’re serious about them and their deliveries." - Larry Zogby, President
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| Roberts Onsite |
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Roberts Onsite| Construction Leader Builds Business with Maximizer CRM. |
"With Maximizer CRM, we now have a centralized database of all of our project bids, drawings and purchase orders plus our management team can easily forecast man power trending and monitor our satellite offices by utilizing Maximizer’s dashboards." - Dan Moore, Senior Vice President
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| Slate Personnel |
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Slate Personnel | For over 15 years, Maximizer CRM proves to be the
‘mission-critical’ tool for service-based business |
"For us, Maximizer CRM is a mission-critical application. We store contacts,
correspondence, and we track our people’s activities.
Maximizer is like the engine at the back of our rocket." - Jagat Pandya, Agency Manager
View the PDF  |
| West Coast Environmental Law |
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West Coast Environmental Law | Not-for-profit law firm raises operational funds, exceeds regulatory standards and promotes environmental stewardship with help from Maximizer Enterprise CRM software |
"As a not-for-profit organization operating in the tightly-regulated legal services field, both client relationships and the ongoing relationships we have with our donors are absolutely vital. Maximizer Enterprise solves so many of the problems we have in raising funds and keeping track of our legal clients that we literally couldn’t attain our vision for stakeholder service without the system." - Christopher Heald, Systems Administrator
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Tourism & Hospitality
| Langara Fishing Adventures |
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Langara Fishing Adventures | One of America's premier sport fishing adventure providers manages client relationships with Maximizer Enterprise |
"Using the system has helped us secure more than 70% of our clients for a return visit, a full year in advance. This return business is a critical source of revenue and a clear indication that our client management efforts are really paying off." - Scott Mehlenbacher, Chief Financial Officer
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Wholesale Distribution
| Dempsey Corporation |
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Dempsey Corporation | Upgrade to Maximizer CRM 11 streamlined customer
service operations and empowered field sales team |
"Once you’ve experienced the real-time and mobile capabilities, you can’t go back. If a customer calls with a service issue, a case is immediately opened and appropriate personnel are automatically made aware of it. Inside sales can participate in customer
service cases by initiating,
adding or contributing to
them. Field sales can respond
immediately with their smart
phones. When we saw these
capabilities in Maximizer
CRM 11, we jumped on it."
- Joseph Carpenter,
Regulatory Affairs Manager at Dempsey
View the PDF 
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| LifeWay Christian Resource |
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LifeWay Christian Resources | Taking Care of Customers and Enhancing Sales with a Customer-Centric Approach |
"Since deploying Maximizer Enterprise for our order desks and sales centers, customer relationships and corporate communications have improved significantly. Our customers enjoy a more personal service and we gain their loyalty. This translates to long-term success." - Dodd Chassereau, IT Department Manager
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Financial Services
| Steele Capital Management Inc. |
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Steele Capital Management Inc. | Building Asset Value with Personal Relationships |
"The business partner portal is a very attractive feature for our brokers. They love the fact that they can simply log in and access each client’s complete history, make changes, track the services we have provided - it helps them build their own businesses and relationships with clients." - Kevin J. Timmerman, President
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| Scotia McLeod |
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Scotia McLeod | Upgrading to CRM solution increases value of relationships for financial services firm |
"Financial services is an incredibly complex and competitive industry where expectations are high and customer loyalty can be hard to retain if you're not giving customers what they want. With our CRM system in place, we all have access to a single, unified system. We're already seeing the results of our marketing efforts as we can now direct the right message to the right customers and prospects at the right time." -
Chris Carter, Associate Director and Branch Manager
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| Windrem Financial |
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Windrem Financial | Client Retention & Portfolio Growth with Maximizer CRM |
"With the high level of service we can provide using Maximizer CRM, our strong client retention rate and ongoing referrals keep our business growing to the point where we no longer need to actively market or prospect." -
Shawn R. Windrem, President & CEO
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