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Playground, An Intrawest Company
Delivering on Company Vision |
“We have a great relationship with Maximizer – they listen to their customers, they follow-through on promises, they exceed our expectations. We’ve built a great trusting long-term relationship with them.”
Jason Boyes, Director of Information Technology , Playground
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| High Tech |
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Dolphin Software | Improved Sales Processes Lead to Improved Sales Performance |
"We looked at many CRM software applications and even one popular ASP model, and we just felt they weren't applicable. Maximizer Software was very competitive with its pricing and we liked how willing they were to work with us to help us solve our business objectives. They treated us like we were their only customer and the training they provided was the best we've ever had."
Deb Sepich, Vice President & Chief Operating Officer,
Dolphin Software
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StemCell Technologies, Inc. | Improving Workflow Processes through Collaborative Technology |
"We wouldn't have been able to develop our field force without Maximizer Enterprise. In order to have functional field reps, we needed a way for them to report in, provide updates and get information from us. Maximizer Enterprise gave us a way to work live remotely."
Andrew Knowles, Assistant Sales Manage, StemCell Technologies, Inc.
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| Manufacturing |
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Mathusek Inc. | Using CRM to Manage Growth, Increase Sales |
"Now our sales and service operations are integrated within Maximizer Enterprise. The system provides reliable synchronization of information to our reps and it's easy for them to see the significant contribution Maximizer Enterprise is making to our business.”
Warren Mathusek, President, Mathusek, Inc.
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TigerStop LLC | Global leader in manufacturing stop/push systems streamlines processes; moves from Salesforce.com to Maximizer Enterprise |
“For us, it was critical that our transition from Salesforce.com to Maximizer Enterprise went very smoothly and ultimately that our employees were comfortable with and used the system. With limited IT resources in house, we brought in a team from Maximizer and their local consulting partner iCRM to install the software, do the conversion from Salesforce.com and tie the system to our Macola ERP program. This was a good decision – we’ve benefited from their expertise.”
Ed Scott, IT Manager, TigerStop LLC
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W&O Supply, Inc. | Standardizing Sales Processes at W&O Supply Increases Productivity |
“Turnover is an expensive part of doing business. Having Maximizer Enterprise allows new sales reps to become more productive in much less time. It also allows structured training that can be repackaged and delivered to new offices or new team members. It also makes our sales team more accountable for how they spend their time."
Jack Guidry, Vice President and National Sales Manager,
W&O Supply
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| Government and Public Sector |
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South Carolina Department of Commerce | Tracking and Accountability with Boosts to Investments and Job Creation |
“The team was hesitant to accept a new tool because they knew their workflow would possibly change. With Maximizer's flexibilty, their workflow changed minimally, and the team adapted easily.”
Mandy Kibler, Director of Administration, South Carolina Department of Commerce
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ACUA | CRM Initiative Helps Utility Company Connect with Customers |
“Using Maximizer Enterprise we plan to change the way we do business by improving the efficiency of workflows and customer service business processes. Given how easy it is to use, and its ability to expand throughout our organization, we fully expect Maximizer Enterprise will generate measurable increases in revenue, market share and customer satisfaction.”
Richard Dovey, President, Atlantic County Utilities Authority
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| Services |
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Bridge Solutions Inc. | Managing Relationships
for Regulatory Compliance |
“When I can take a brand-new employee with no software experience and have them interacting effectively with clients and generating new business in less than five days, I know that the software is paying for itself and then some. We quite literally couldn’t run our services without Maximizer Enterprise.”
Tim Edward, President, Bridge Solutions
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West Coast Environmental Law | Not-for-profit law firm raises operational funds, exceeds regulatory standards and promotes environmental stewardship with help from Maximizer Enterprise CRM software |
“As a not-for-profit organization operating in the tightly-regulated legal services field, both client relationships and the ongoing relationships we have with our donors are absolutely vital. Maximizer Enterprise solves so many of the problems we have in raising funds and keeping track of our legal clients that we literally couldn’t attain our vision for stakeholder service without the system.”
Christopher Heald, Systems Administrator
West Coast Environmental Law
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RDS | Marketing Automation Leverages Time, Saves Resources, Gets Customers |
“Our well-run marketing campaigns are thorough, cost-effective, and allow us to show the widest group of prospects and referral sources that we’re serious about them and their deliveries.”
Larry Zogby, President, RDS Delivery Service
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| Publishing |
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Kenilworth | Veteren Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients' Market Share With Maximizer Enterprise |
“Kenilworth is about more than just ink on paper. We're a technology company determined to produce high quality publications and maintain profitable, long-term customer relationships using the technology that's available to us as cost-effectively and intelligently as possible. And, we've found a perfect match in Maximizer Enterprise.”
Rudy Kral, Vice President, Kenilworth
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| Wholesale Distribution & Retail |
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Ames Brothers | Complex customer projects become easier with the help of Maximizer Enterprise |
"Maximizer Enterprise is the best way we've found to organize our business functions, and manage our projects and customers. Doing business is definitely easier, but most importantly, we're able to deliver on our promise of fast and efficient service."
Duigan Mitchell, Corporate Marketing Manager
of Ames Brothers
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DNA Group | Distributor Enhances Responsiveness, Improves Sales Forecasting and Provides More Personalized Customer Service with CRM Software |
“Our managers can say with certainty which customers are most and least profitable for us; we can tell when sales are dropping or growing and in what region; and we can see which sales people are producing the most revenue or where they are in each sales cycle. Our external sales partners can also access this data, which is an easy way of bringing them into our real-time information loop.”
Brooke McKissic, Senior IT Solutions Developer, DNA Group
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Cash Converters | Cashing in with Maximizer Enterprise |
"Maximizer Enterprise is critical to our operations today. It acts as the central nerve center of customer and business information for our dispersed management team. In addition, it's flexible so that we can constantly build upon it to further streamline processes.”
Andrew Ballenthin, Vice-President of Technology & Business Processes, Cash Converters
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Grand and Toy | Customizing CRM To Improve Sales Performance |
"Some of our account managers were doubtful of its use and were reluctant to change. They didn't think the SFA system could help them do their jobs better. Once our trained 'SFA Guru's' were in place at each location, they could show the rest of our employees how the system could help with day-to-day tasks."
Bill Manveiler, National Sales Manager, Grand & Toy
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LifeWay Christian Resources | Taking Care of Customers and Enhancing Sales with a Customer-Centric Approach |
"Since deploying Maximizer Enterprise for our order desks and sales centers, customer relationships and corporate communications have improved significantly. Our customers enjoy a more personal service and we gain their loyalty. This translates to long-term success.”
Dodd Chassereau, IT Department Manager,
LifeWay Christian Resources
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| Financial Services |
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GrowthWorks | Growing with Maximizer Enterprise |
"Maximizer Enterprise now provides a holistic view of our investment advisors. With the integration into our transaction database, it streamlines processes and saves everyone time by reducing redundant data entry efforts. It also helps us utilize customer and sales information to conduct targeted marketing campaigns to more efficiently service the advisors who sell the funds we manage."
Murray Munro, Senior Vice-President, National Sales, Marketing & Government Relations, GrowthWorks
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Steele Capital Management Inc. | Building Asset Value with Personal Relationships |
“The business partner portal is a very attractive feature for our brokers. They love the fact that they can simply log in and access each client’s complete history, make changes, track the services we have provided – it helps them build their own businesses and relationships with clients.”
Kevin J. Timmerman, President, Steele Capital Management
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Scotia McLeod | Upgrading to CRM solution increases value of relationships for financial services firm |
“Financial services is an incredibly complex and competitive industry where expectations are high and customer loyalty can be hard to retain if you're not giving customers what they want. With our CRM system in place, we all have access to a single, unified system. We're already seeing the results of our marketing efforts as we can now direct the right message to the right customers and prospects at the right time.”
Chris Carter, Associate Director and Branch Manager, ScotiaMcLeod
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| Healthcare |
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VITA-TECH Canada Inc. | Investing In CRM to Improve Customer Relationships |
"I wanted to make sure each user understood the benefits of integrating all of our sales, marketing, and customer service and support information into the Maximizer Enterprise database. Our sales team loves it because they now have so much more information about customers right at their fingertips, allowing them to interact on a much more personal level, which is the way we used to do things when the organization was smaller."
Greg Brownless, Vice President, Sales & Marketing,
VITA-TECH
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| Tourism & Hospitality |
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Playground, An Intrawest Company | Global leader in destination resort sales and marketing delivers on corporate vision, increases sales, and enjoys low total cost of ownership with Maximizer Enterprise |
“We have a great relationship with Maximizer – they listen to their customers, they follow-through on promises, they exceed our expectations. We’ve built a great trusting long-term relationship with them.”
Jason Boyes, Director of Information Technology , Playground
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Langara Fishing Adventures | One of America's premier sport fishing adventure providers manages client relationships with Maximizer Enterprise |
“Using the system has helped us secure more than 70% of our clients for a return visit, a full year in advance. This return business is a critical source of revenue and a clear indication that our client management efforts are really paying off.”
Scott Mehlenbacher, Chief Financial Officer
Langara Fishing Adventures
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